
Byerly Ford
Louisville, KY
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He fixed the recalls on my vehicle and he did a good job. He was very nice and told me what all he was going to fix. If I needed a Mobile mechanic in the future he is exactly who I would want working on my v He was very nice and told me what all he was going to fix. If I needed a Mobile mechanic in the future he is exactly who I would want working on my vehicles. His generally great attitude makes the ford brand look very strong and my next vehicle is highly likely to be a ford again. More
The service was timely and professionally done. The entire team at Byerly is friendly and helpful. They explain things clearly, they offer options, and they do not pressure. I always fell like I The entire team at Byerly is friendly and helpful. They explain things clearly, they offer options, and they do not pressure. I always fell like I am treated well and never doubt that I am treated fairly. More
Byerly was a no pressure sales environment that we loved. The whole team seemed great, although one stood out the most to me. Their do it all receptionist, Lavonda, was amazing. She made me feel right at hom The whole team seemed great, although one stood out the most to me. Their do it all receptionist, Lavonda, was amazing. She made me feel right at home and went above and beyond to be sure we were taken care of and came through with drinks and snacks for us. I would recommend the dealership for their no hassle environment, but even more so others can be blessed by spending a couple hours with Lavonda. I wish I lived closer to see her more often! More
Customer care is non existent and service was very poor! They botched my F-150 recall work and caused me major inconvenience! Took 2, 60 mile round trips and still have to wait at least another week bef They botched my F-150 recall work and caused me major inconvenience! Took 2, 60 mile round trips and still have to wait at least another week before the necessary parts are available to repair the damage they caused! The service manager would not even comp me a couple of oil changes because of my trouble! I feel my personal time and loyality means nothing to Byerly Ford! More