
Byerly Ford
Louisville, KY
Filter Reviews by Keyword
By Type
Showing 1,564 reviews
BUYER BEWARE!!! I wish I could give negative stars. I purchased a used car. My salesman, (con man) Brian Hultz, kept bragging how the check engine light was not on. I wish I could give negative stars. I purchased a used car. My salesman, (con man) Brian Hultz, kept bragging how the check engine light was not on. On my way home the check engine light came on.The next morning the battery was dead. I had a front end alignment done at Tire Discounters and was told something more was wrong, possibly a bent frame. I then took the car to have the transmission looked at and was told the transmission was about ready to go out and there were four broken motor mounts. It would cost more to get the car running than what I paid for it. After investing in a new battery and front end alignment I called Brian Hultz and requested they do the right thing and let me return the car for a refund. After consulting with, (head con man) Guy Jarboe I was told "if we do it for you, we would have to do it for everybody". How many people before me were told the same thing. This is the first review I have ever written but wanted to warn everyone you may be the next "everybody" if you deal with these SCAMMERS!!! More
Great Experience - Karen Wheeler Purchased our family's third car from Ms. Karen Wheeler this week. As always, a terrific experience and would recommend her to anyone in the market f Purchased our family's third car from Ms. Karen Wheeler this week. As always, a terrific experience and would recommend her to anyone in the market for a new Ford. Professional & personable. More
Felt like family I went to Byerly Ford with a friend and they treated us like family. Karen Wheeler made sure that I made a practical choice in a new vehicle and met e I went to Byerly Ford with a friend and they treated us like family. Karen Wheeler made sure that I made a practical choice in a new vehicle and met every need I had. I won’t go anywhere else or talk to anyone else when it comes to buying another vehicle because like my car, I feel like I got the best on the lot with Karen! More
Purchase of a 2011 Escape I have bought 3 vehicles from Byerly Ford, 2 new and 1 used, and have nothing but good things to say about them. My salesperson, Karen Wheeler, took I have bought 3 vehicles from Byerly Ford, 2 new and 1 used, and have nothing but good things to say about them. My salesperson, Karen Wheeler, took care of everything for me. She made sure I knew how to use all the "goodies" and on the used vehicle, made sure everything was fixed and sparkling clean for my son to drive home. I could not ask for a better salesperson and will continue to recommend her to anyone I hear that needs to purchase a vehicle. Thanks Karen! You are the best! More
Commercial Purchase and Trade-in Jodie Ritchie (Byerly Ford and Nissan) was a tremendous help in navigating a complex commercial purchase that included a trade-in vehicle prior to yea Jodie Ritchie (Byerly Ford and Nissan) was a tremendous help in navigating a complex commercial purchase that included a trade-in vehicle prior to year-end. More
Great Car Buying Experience My wife and I worked with John Phillips to purchase a used ford fusion. Car buying/selling usually stresses me out but this experience was different. My wife and I worked with John Phillips to purchase a used ford fusion. Car buying/selling usually stresses me out but this experience was different. John was very helpful and we never felt pressured or rushed. I would 100% recommend coming to Byerly Ford. More
BEST OF THE BEST Karen knew exactly what I wanted and made the process as easy as possible for me! She listened to me and delivered. She is knowledgeable about all the Karen knew exactly what I wanted and made the process as easy as possible for me! She listened to me and delivered. She is knowledgeable about all the cars, and she made sure I got exactly what I wanted. I could not be happier with my car, and the amazing team at Byerly made it even better. Look no further if you are in the market for a new car- Karen is the best! More
Great service! Thank you Karen and John for a great experience! As soon as I walked in the showroom Karen went out of her way to help me even though the vehicle I w Thank you Karen and John for a great experience! As soon as I walked in the showroom Karen went out of her way to help me even though the vehicle I was looking for was in the other store. Thank you John for looking for all the ways to get the best deal for me. Jason More
Lease - Karen Wheeler Karen Wheeler is the best in the business. We have now leased through her twice and have had an excellent experience on both occasions. She is profe Karen Wheeler is the best in the business. We have now leased through her twice and have had an excellent experience on both occasions. She is professional, courteous, and a great sales associate. More
Great Experience at Byerly Ford on Dixie Hwy. If you are looking to buy a car (new or used), go see Brian Hultz. He is great to work with and very knowledgeable. I helped my brother purchase a car If you are looking to buy a car (new or used), go see Brian Hultz. He is great to work with and very knowledgeable. I helped my brother purchase a car from Brian less than 2 years and I myself purchased a pre-owned certified vehicle in December of 2018. When I called Brian, he remembered who I was by name, which was very suprising. He made it quick and easy for me when I came in and I was out the door in less than 1 hr. More