
Byerly Ford
Louisville, KY
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Great experience from the moment we walked in. Extremely helpful. Extremely professional. Karen was great. Financial personal was great. We left with a new escape that from the moment we walked in. Extremely helpful. Extremely professional. Karen was great. Financial personal was great. We left with a new escape that is perfect for our family. More
Purchase of New Focus Tom J was very helpful and went out of his way to assist us purchase this vehicle with some unusual circumstances. Working over the phone. Tom J was very helpful and went out of his way to assist us purchase this vehicle with some unusual circumstances. Working over the phone. More
Quick, smooth and hassle free car purchase. Searched the internet for a car that had everything I wanted. Found it at Byerly due to their large inventory. When I arrived there Melisa Russell gre Searched the internet for a car that had everything I wanted. Found it at Byerly due to their large inventory. When I arrived there Melisa Russell greeted me and answered all my questions. She was very responsive to everything I requested and knowledgeable. The whole experience was so smooth and fast. She had me on my way in my new car in no time, thanks Melissa. More
Found a Good Truck at a Good Price My previous vehicle was totaled. I had been searching all over the Commonwealth for a good used 4X4 Dodge Ram for 2 weeks. I stumbled onto Byerly Fo My previous vehicle was totaled. I had been searching all over the Commonwealth for a good used 4X4 Dodge Ram for 2 weeks. I stumbled onto Byerly Ford's website, saw a truck I wanted to inspect and emailed the company. Brian Hultz replied and we set up a time to see the truck and take a test drive. I was driving in from Lexington, Ky and had already checked on trucks from Northern Kentucky to Morehead. Brian had a CarFax available and after a visual inspection, truck was spotless including the engine compartment, I took it for a test drive. The Best Quality Truck for my Price Point I had seen in all my searching. Well worth the drive and savings compared to Central Kentucky dealerships. More
Very Satisfied Customer Being that I am a single mom I am always afraid of getting dooped!!! But with Brian I really felt like I was getting treating as if maybe I was famil Being that I am a single mom I am always afraid of getting dooped!!! But with Brian I really felt like I was getting treating as if maybe I was family.. I tell you I've been in customer service for over 20 yrs and trust me when I tell you I know when it's bad and when it's good!! And this was GREAT!!!! Thanks Brian for the patience you showed me!!! More
Karen is amazing! I was in town for the weekend and was pushed for time to trade my car in and get a truck! I visited many Ford dealers that showed up on search results I was in town for the weekend and was pushed for time to trade my car in and get a truck! I visited many Ford dealers that showed up on search results in Louisville. I wish I went to Byerly first! No hassle, no nonsense. Right to the point. What they do is sell cars, no frills. They did just that. Couldn't be happier with my purchase, and I owe that to Karen and the team at Byerly Ford. More
Excellent Experience We have bought several vehicles through Byerly Ford. Melissa Russell was very helpful and knowledgeable about the Ford Escape we bought. Thank you Mel We have bought several vehicles through Byerly Ford. Melissa Russell was very helpful and knowledgeable about the Ford Escape we bought. Thank you Melissa for a great job. I would recommend her to everyone looking for a vehicle. More
Thumbs up for Byerly Ford Jodie was very friendly and professional. She provided us with relevant information about the cars we were interested in. Once we purchased our car sh Jodie was very friendly and professional. She provided us with relevant information about the cars we were interested in. Once we purchased our car she followed up with us by calling and asking if there was anything she could help us with. We would recommend Byerly Ford to our family, friends, and associates. More
Great experience with Byerly Ford. Thanks to Byerly Ford and my sales consultant, John Phillips for the great job that did helping me with the recent purchase of my 2017 Escape. They ma Thanks to Byerly Ford and my sales consultant, John Phillips for the great job that did helping me with the recent purchase of my 2017 Escape. They made it it an easy and enjoyable experience. More
Long, drawn out adventure with a good ending. I was a difficult customer and hard to please. But, Jason Votaw @ Byerly Ford stuck with me and was able to locate the specific vehicle that I was loo I was a difficult customer and hard to please. But, Jason Votaw @ Byerly Ford stuck with me and was able to locate the specific vehicle that I was looking for. This is my second time buying from Byerly Ford, they've shown me that they care. More