
Byerly Ford
Louisville, KY
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I called Byerly to ask when the 2014 Focus would be arriving. Karen Wheeler asked what I was interested in and called me back to say the exact car would be delivered to Byerly on a specific date. The arriving. Karen Wheeler asked what I was interested in and called me back to say the exact car would be delivered to Byerly on a specific date. The car actually came in a week sooner than I expected and Karen called me right away to come take a look at it. Karen was excellent to work with! She paid attention to what I wanted and made it happen. It was the easiest, smoothest and quickest trade in and purchase ever! Karen was knowledgeable showing me all the new features and helping get the InSync set up. I highly recommend Byerly Ford and especially Karen Wheeler! More
Ryan O'Neil contacted us shortly after I submitted an inquiry on line for a 2013 Fusion I built online. We set up an appointment for Tuesday evening and Ryan spent 2 1/2 hours with us trying to find the inquiry on line for a 2013 Fusion I built online. We set up an appointment for Tuesday evening and Ryan spent 2 1/2 hours with us trying to find the Fusion we wanted. After locating a vehicle locally and building a 2014, we decided to go home and discuss it amongst ourselves. We contacted Ryan on Wednesday morning and asked that he get the vehicle he located to his lot and we would purchase it. By Wednesday evening the car was on his lot, credit was secured and we could pick up the car on Thursday evening after work. Ryan is amazing to work with. Very personable and friendly. We value our experience in purchasing our new 2013 Fusion from Ryan. Great job, Ryan! Thank you! More
Came in and looked at the Ford Fusion.. we liked it and from then it was smooth sailing.. Our salesman made it very easy and explained all the features nicely. Went home happy owners of the new Ford Fusion from then it was smooth sailing.. Our salesman made it very easy and explained all the features nicely. Went home happy owners of the new Ford Fusion! More
Ryan was so awesome! Even when we had a little problem with the bank he didn't take no for an answer. I got the car of my dreams and i love it! Thanks, Ryan! with the bank he didn't take no for an answer. I got the car of my dreams and i love it! Thanks, Ryan! More
Mark Hall was knowledgable about his product and financing. He was patient and focused on me like I was the only customer that mattered. I would definitely recommend Mark and Byerly to anyone financing. He was patient and focused on me like I was the only customer that mattered. I would definitely recommend Mark and Byerly to anyone More
I found this car online and Ryan returned my Calls very quickly, minus once it took him 2 hours. WOW the LONGEST time I had to wait for a call back was 2 hours! I've had to wait 2 days for call backs at ot quickly, minus once it took him 2 hours. WOW the LONGEST time I had to wait for a call back was 2 hours! I've had to wait 2 days for call backs at other dealers, Not kidding. They Financed me, J.C. Morgan Chase Bank 5.15%. More
Mark Hall was friendly and very helpful. I drove 4 hours to buy a truck from him and he helped me get all of the details worked out before we made the trip. to buy a truck from him and he helped me get all of the details worked out before we made the trip. More
Mark Hall is AWESOME! He was kind, considerate, easy to work with and understood how we felt and what we wanted. He did his best to give us what we wanted and we got what we wanted. We walked out as a HAPP work with and understood how we felt and what we wanted. He did his best to give us what we wanted and we got what we wanted. We walked out as a HAPPY customer and I will be sure to tell others about my great experience with Byerly. Thanks! More
Ryan was quick to respond to my request for information and had a prospective vehicle shortly after the introductory email. He was also very helpful working with me as I was out of town and completed the d and had a prospective vehicle shortly after the introductory email. He was also very helpful working with me as I was out of town and completed the deal in the short amount of time that I was back in town. I would not hesitate to recommend Ryan to anyone that I know. More
Marty B. was friendly, well informed and gave excellent customer service. I would recommend Byerly Ford to anyone shopping for a new or used vehicle. customer service. I would recommend Byerly Ford to anyone shopping for a new or used vehicle. More