Byerly Ford

After telling the service advisor when I called to schedule this appointment, Byerly tech told me they could not get to everything within one day. They didn't tell me this before hand. After the t schedule this appointment, Byerly tech told me they could not get to everything within one day. They didn't tell me this before hand. After the truck was dropped off they were unable to fix any of the problems I was concerned about. The vibration I'm feeling is still there but they couldn't feel it. More

Mariah was a terrific sales associate- courteous, friendly & professional. I purchase a used vehicle "as-is," but I think it would have been good for someone to have communicated with me regarding th friendly & professional. I purchase a used vehicle "as-is," but I think it would have been good for someone to have communicated with me regarding the tire pressure light that stays on, as well as the 2 messages that continuously display on the dashboard: "Low Oil," & "Low Tire Pressure." I don't see any mechanical assessment notes on any of the paperwork I was given that states these issues. Also, the once I turned on the windshield wipers they would not turn off, & still come on every time the truck is running. I still would have purchased the vehicle, but would like to have been notified of these issues. I probably would have paid the dealership to make the repairs prior to taking possession of the truck. More

Got in at 8 am got my truck back at 4 long time for a simpler recall and rotation simpler recall and rotation More

explained could not find problem, but had a record for when it reoccures. an will look at again. Chuck Harlow very nice to work with. charlie jones when it reoccures. an will look at again. Chuck Harlow very nice to work with. charlie jones More

Everything was smooth from the time that we walked in, to the end of the transition. the end of the transition. More

Donnie was great! He was very knowledgeable about the vehicle we were buying! Thank you! He was very knowledgeable about the vehicle we were buying! Thank you! More

Larry Wenning was a great help in purchasing our new truck! Thank you very much! truck! Thank you very much! More

Most honest dealership in Louisville. Meg and Matt made it very quick and easy and gave me best price in town. Meg and Matt made it very quick and easy and gave me best price in town. More

Byerly Ford has the best staff and provides best service in Louisville!!! Meg made buying our last 3 vehicles at Byerly a wonderful experience. Can’t thank her enough!! in Louisville!!! Meg made buying our last 3 vehicles at Byerly a wonderful experience. Can’t thank her enough!! More

I Liked the reps but I am very disappointed in the repair of my car. of my car. More