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Byerly Ford

Louisville, KY

4.5
1,563 Reviews

4041 Dixie Highway

Louisville, KY

40216

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Showing 1,563 reviews

November 22, 2023

Finance dept. explained everything for my financing Sales lady took the time to show me all the details of how things work and set them up Told me to call her i More

by debbywolf03
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Meg Daunhauer
November 21, 2023

The wait time for an oil change was over three hours. Your website says the service center opens at 9:00; I was there at 8:20 and the service door was wide open! I wanted to sign up for Ford Pass poi More

by Mike
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Desk
November 21, 2023

Oil change took more than 2 hours, FordPass rewards system wasn’t working to redeem service points earned More

by tmperr01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
November 16, 2023

I felt at ease no pressure. Everyone was very friendly. The entire buying process did not take long. My saleswoman was very attentive and let me make up my own mind. I am sat More

by missqueen1and2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen wheeler
November 16, 2023

Great place to have your car worked on , service department especially was great to deal with More

by CHARLES.HARLOW19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck service department
November 15, 2023

Dealer still has my truck, so rating is actually premature. So far, it’s been a good experience More

by WBRYAN3
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
November 14, 2023

Close by my home. does a great job. Very organized, clean place and friendly atmosphere More

by Loretta.blevins2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karen wheeler
November 13, 2023

I’m a new mom and when I went to pick up my car they seemed more interested in telling me that my car was messy than helping me get out of there. More

by kelsiewisdom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Cardwell, Trevor Wilson, Meg Daunhauer
November 10, 2023

Meg kept us informed during the order of our new Explorer as much as possible. Unfortunately we ordered a new car at a bad economic time, the inconveniences that occurred were not the fault of the dealership More

by Hayleyt0813
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Meg Daunhauer
November 10, 2023

Service was good and easy to work with everyone was friendly . Been a repeated customer for my cars because of it. More

by TAEBALL32
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trevor Wilson
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