Byerly Ford

Byerly damaged car after sale by hitting garage door after purchase putting on premium paint and interior treatments and didn’t notify me. I dropped the car off at 9am and at 3 called my sales person, after purchase putting on premium paint and interior treatments and didn’t notify me. I dropped the car off at 9am and at 3 called my sales person, who had to find out they ripped off my antenna and damaged roof and he had to let me know. No one from ford management ever contacted me until 3 days later when I filed a corporate claim. My sales rep was amazing, but I have no trust in anyone else at byerly ford. I understand mistakes happen, and I remained very composed, but to not even get an apology or even spoken to by the management is pathetic customer service More

the service dept is always willing to help and the staff is ways willing to take care of all my needs is ways willing to take care of all my needs More

I was quoted 2 weeks to get my car serviced, which is already a long time. I called every other day after 2 weeks and it took several attempts for someone to return my call. It took 3 1/2 weeks to get my already a long time. I called every other day after 2 weeks and it took several attempts for someone to return my call. It took 3 1/2 weeks to get my car back, a ridiculously long time! More

The staff are nice and helpful. The waiting area is very clean and comfortable. The coffee is good too. The waiting area is very clean and comfortable. The coffee is good too. More

Karen Wheeler was very helpful. She answered all my questions and was a delight to work with. She answered all my questions and was a delight to work with. More

Awesome customer service, friendly courteous staff and clean establishment. It’s always a pleasure going to Byerly. clean establishment. It’s always a pleasure going to Byerly. More

Service was very good and addition items was were brought to my attention service, which I appreciated. to my attention service, which I appreciated. More

Great service very quick and accurate work was done on my 2020 ford f 150 2020 ford f 150 More

I love the Byerly Service Dept. Esp Jim. I bought a 2019 Escape brand new & came here for every oil change. Traded it in for a 2023 Bronco back in May, at Tri County Ford which is w Esp Jim. I bought a 2019 Escape brand new & came here for every oil change. Traded it in for a 2023 Bronco back in May, at Tri County Ford which is where I live. Had my 1st oil change back at Byerly. The easiest, friendliest ppl to work with. Seems I always have dealt with Jim, & I will definitely keep coming back, at least as long as Jim is there :) More

Easy check-in. Maintenance was described and all questions answered. Technician kept in touch and explained suggested repairs. Maintenance was described and all questions answered. Technician kept in touch and explained suggested repairs. More