Byerly Ford

We love Byerly Ford Service Dept…. fast and pleasant service every time. Quality service and great employees! fast and pleasant service every time. Quality service and great employees! More

I took 3 of our company trucks here for recalls. They had me in and out in no time, and fixed a leaky tire on one truck for free. Excellent customer service. Their staff was uper accommodating and They had me in and out in no time, and fixed a leaky tire on one truck for free. Excellent customer service. Their staff was uper accommodating and friendly. More

As usual, Byerly Ford thoroughly inspected my 2017 Escape, suggested items needing attention, and promptly adjusted or replaced anything not meeting specs. Escape, suggested items needing attention, and promptly adjusted or replaced anything not meeting specs. More

While I am new to the Byerly Ford group, my aunt is a 30 year customer and set this service appointment up for us. Great customer service, the safety recall on my vehicle was taken care of quickly. My aunt year customer and set this service appointment up for us. Great customer service, the safety recall on my vehicle was taken care of quickly. My aunt coordinated everything with Chuck and he was so helpful. More

Attention to detail was lacking from the front desk. Put down that I was only there for a oil change and I needed a check engine light looked at as well. Did not rotate tires either as requested. Servic Put down that I was only there for a oil change and I needed a check engine light looked at as well. Did not rotate tires either as requested. Service tech I spoke to was kind and informative though. Sales wasted my time with a “we want your truck” sales pitch. Even after I outlined what it would take. More

Not the greatest experience. We liked our salesman but then the finance manager came in and told us we qualified for a low interest rate with a credit union. We had the monthly p We liked our salesman but then the finance manager came in and told us we qualified for a low interest rate with a credit union. We had the monthly payment worked out. Then he came back in wanting an additional $2,000 down payment after we had already put $15,000 down. So because we didn’t put the additional money down our interest rate went up. My wife was so upset about feeling like we were being taken advantage of she started to cry. Additionally two days later it started to rain and I had a puddle of water on the passenger side floor board. I immediately went back to Byerly’s service shop and got nothing but attitude at first. Saying they were busy and couldn’t look at it for several weeks. I started to get heated at this point and eventually someone came and looked at it and some molding around the windshield had come apart and it was a simple fix but the attitude up front was not necessary. It was a lot of water that was coming through on an Explorer that I had bought 2 days earlier. More

Service guy was very helpful wait time was good , explained what they did and what I might need in the future, explained what they did and what I might need in the future, More

Always great service, people are friendly, and work was done on time. I have been buying my vehicles here for years and the service is one of the reasons I do. done on time. I have been buying my vehicles here for years and the service is one of the reasons I do. More

Trent was so kind and courteous. Made car our buying experience easy. Car was just as listed. Dealership clean and friendly environment. Made car our buying experience easy. Car was just as listed. Dealership clean and friendly environment. More

Byerly Service was wonderful. They were organized, convenient, and helpful. They explained the status of my vehicle and answered all of my questions easily. They were organized, convenient, and helpful. They explained the status of my vehicle and answered all of my questions easily. More