Byerly Ford

Great service as usual. Everyone was polite and knowledgeable. I will be back. Thank you Everyone was polite and knowledgeable. I will be back. Thank you More

Our salesperson was David and he was very knowledgeable and helpful in the purchase of my new Edge. It was probably the easiest car purchase I've ever done. First time buyer at Byerly but highly recommend and helpful in the purchase of my new Edge. It was probably the easiest car purchase I've ever done. First time buyer at Byerly but highly recommend. More

I came in to drop my vehicle off for a works oil change on 10/7. I left my vehicle there and the service advisor called me when it was ready for pick up. While they had my vehicle, I got a flyer on the mai on 10/7. I left my vehicle there and the service advisor called me when it was ready for pick up. While they had my vehicle, I got a flyer on the mail with a coupon that I wanted to use and since I hadn’t paid for my service my intentions were to mention it when I went in to pick it up. When I got there, I pulled it out and handed it to the guy and asked for him to use the coupon to which he said “I’m sorry, I can’t take that because the ticket is already wrote up and it goes through our accounting team”. I responded and said “I’m Not sure why that would matter, you should have the ability to go in and update it. What if you had made an error, you’re telling me I would just be stuck with it?” He said “well no, I can change it, it’s just going to take a few minutes and hold things up”. I said “that’s fine, I don’t mind to wait”. He rolled his eyes like it was a bother for him to do 5 mins worth of paperwork to change it. That is not customer service. I don’t care if you had to go 5 mins out of your way to correct something, that is your job and you do it with a smile or get out of customer service. More

Matt our Salesman was very helpful, patient and efficient, not pushy at all when selling us our new vehicle. efficient, not pushy at all when selling us our new vehicle. More

The service was great and everybody was very helpful and courteous. I will recommend them to my friends. courteous. I will recommend them to my friends. More

I was not kept up to date on the status of when my car would be ready. I had to call amend leave messages most of the time. would be ready. I had to call amend leave messages most of the time. More

I appreciate the pick up and drop off service. Then had a little scrape on the bumper and requested that be taken care of and wash Then had a little scrape on the bumper and requested that be taken care of and wash More

The team did an amazing job helping me through the process of buying my car. I didn't feel like I was being used to move product or being scalped on a hard-to-find vehicle. I was treated with respect process of buying my car. I didn't feel like I was being used to move product or being scalped on a hard-to-find vehicle. I was treated with respect and the whole transaction was easy and straightforward once financing was sorted out. Best dealer experience I've had. More

Great service! !! Reasonable prices , very nice area to wait. Everyone was kind and very professional! !! Reasonable prices , very nice area to wait. Everyone was kind and very professional! More

Great service department employees are great there they always take care me and all me truck needs. always take care me and all me truck needs. More