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Byerly Ford

Louisville, KY

4.5
1,559 Reviews

4041 Dixie Highway

Louisville, KY

40216

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Showing 1,559 reviews

September 12, 2023

Trent was amazing from start to finish and beyond. He was patient and listened to what I wanted and was looking for. He thoroughly explained my options and was straight forward when it came to pricing More

by DEIDREMACKIN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trent White
September 12, 2023

Fantastic! Give Donny (sales) and Big Jim (service) a raise! They both do an amazing job! More

by exersized
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donny W. 5 stars. Didn’t work with Meg
September 11, 2023

Had a great experience, Dakota and others were easy to work with on my purchase. More

by adamthopper
Recommend Dealer
Yes
Employees Worked With
Dakota
September 11, 2023

It took them 3 tries but all in the end they did a fantastic job. I’m very impressed thanks for being there when I needed help. More

by PENNYBAYLOR24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Cardwell, Trevor Wilson
September 09, 2023

Never replaced brake lines in fusion. No call back, nothings. It’s a warranty fix. Nothing. No call back about part availability. Nothing. More

by Aaron Rissmann
Workmanship
Recommend Dealer
No
Employees Worked With
Service department
September 08, 2023

I recently bought a new Bronco Everyone at the dealership was very nice and helpful. Very professional and our sales person Meg was wonderful! More

by JDJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Cardwell, Trevor Wilson, Meg Daunhauer
September 06, 2023

Your employees are an asset to Byerly. Chuck Harlow Service Advisor really helped with the process of getting my 2010 Escape fix with recalls and brake problems. He made my granddaughter More

by j-oyce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Harlow
September 06, 2023

The service is exceptional there! The check in was great and the gentleman was so nice! I have been a Byerly customer for over 10 years now and have referred many family and friends More

by howertonpatricia56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Daunhauer
September 06, 2023

Seemed to be very friendly and helpful in the service department.Answered all my questions that I asked and called me back to set up appointment. More

by Jrdelk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Cardwell, Trevor Wilson, Meg Daunhauer
September 05, 2023

Blake, he was so helpful and knowledgeable every step of the way. I’m a New repeat customer. I’ve purchased Ford vehicles for 20 years. The manager/ Dealership are a class act. Don Thieneman More

by don81
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blake Durbin , Meg Daunhauer
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