
Byerly Ford
Louisville, KY
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Your employees are an asset to Byerly. Chuck Harlow Service Advisor really helped with the process of getting my 2010 Escape fix with recalls and brake problems. He made my granddaughter Chuck Harlow Service Advisor really helped with the process of getting my 2010 Escape fix with recalls and brake problems. He made my granddaughter at ease to bring car back as needed. More
The service is exceptional there! The check in was great and the gentleman was so nice! I have been a Byerly customer for over 10 years now and have referred many family and friends The check in was great and the gentleman was so nice! I have been a Byerly customer for over 10 years now and have referred many family and friends to them. More
Seemed to be very friendly and helpful in the service department.Answered all my questions that I asked and called me back to set up appointment. department.Answered all my questions that I asked and called me back to set up appointment. More
Blake, he was so helpful and knowledgeable every step of the way. I’m a New repeat customer. I’ve purchased Ford vehicles for 20 years. The manager/ Dealership are a class act. Don Thieneman the way. I’m a New repeat customer. I’ve purchased Ford vehicles for 20 years. The manager/ Dealership are a class act. Don Thieneman More
We have bought 3 Ford Escapes over the past 10 years. Each one has been serving us very well. In fact, 2 of them are now owned by our children and still running well. When we need a new or off-lease vehi Each one has been serving us very well. In fact, 2 of them are now owned by our children and still running well. When we need a new or off-lease vehicle, we contact our very good friend, Trisha Brown. More
in march i purchased new tires. there were 2 bent rims - however this was never mentioned to me although it was on paperwork - i failed to see that. also there was mention of bra there were 2 bent rims - however this was never mentioned to me although it was on paperwork - i failed to see that. also there was mention of brake pads getting close to needing to be replaced. when i took the car in August to get pads replaced and tires rotated - i am told the pads are in good shape and they cannot rotate the tires due to the bent rims - and now they are saying 3 rims are bent...$100 oil change? More
Larry Wenning is the best! ! Everyone is so nice and helpful, and they make you feel part of the family. I’ve bought 3 cars from here, and will continue to do so in the future. ! Everyone is so nice and helpful, and they make you feel part of the family. I’ve bought 3 cars from here, and will continue to do so in the future. More
Very very very friendly attentive staff who are there to help! I was pleasantly surprised at how I was treated at Byerly with Karen leading the way. Not one time was I pushed into something I wasn’t comfort help! I was pleasantly surprised at how I was treated at Byerly with Karen leading the way. Not one time was I pushed into something I wasn’t comfortable with which is something in my 38 years of living was surprising. Everything was straight forward which is how I like for things to be done. I strongly suggest anyone looking into buying a car to go to Byerly and at least give them a chance. More
David helped us find the perfect truck. Would highly recommend this dealership and this salesman! Will be back for my wife's vehicle once we pay this one off! Would highly recommend this dealership and this salesman! Will be back for my wife's vehicle once we pay this one off! More