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Byerly Ford

Louisville, KY

4.5
1,563 Reviews

4041 Dixie Highway

Louisville, KY

40216

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Showing 1,563 reviews

September 01, 2023

Chuck Harlow made my granddaughter feel good about being able to fix the car I let her drive. Teenagers think everything is so dyer but he put her at ease. He is a great asset to your family at Byerly. It’s More

by j-oyce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Harlow
August 31, 2023

Passed around when trying to schedule appointment for zylon treatment. I never got it scheduled More

by dsteen2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Matt Denzik, Trevor Wilson
August 30, 2023

Karen Wheeler she was very nice this is my second car from her she knows how to make you feel like you are not pressured into to buying a car thanks to Karen More

by wezzy12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen Wheeler
August 30, 2023

Stellar service. Dropped off for recall which was quick. Drove me home. Called several hours and advised bringing back to me. It was great! More

by DPK626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Cardwell, Trevor Wilson, Meg Daunhauer
August 29, 2023

Always feels like family Larry Wenning goes above and beyond to make sure we’re satisfied More

by LESLYEBILLER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Meg Daunhauer
August 29, 2023

Chris was very helpful and knew about my recall. service was great!.will be back More

by tonyhas1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
August 26, 2023

We have continued to take our car to Byerly since we bought it in 2015 due to the great service. My only complaint is that I called the day before and asked if an appointment was advisable because in a More

by dee.brashear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I have no idea.
August 26, 2023

Wonderful sales lady Karen. Was absolutely great. I would diffently buy another vehicle at Byerly. More

by bryant.carla0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen , Jason Cardwell
August 25, 2023

Everyone was very friendly, but it took almost 2 hours to do my oil change with an appointment. More

by klefot45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
August 24, 2023

Tires were not rotated despite being listed as serviced. Had to go to a manager to use ford’s extended service plan. More

by Devrieej
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Cardwell, Trevor Wilson, Meg Daunhauer
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