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Byerly Ford

Louisville, KY

4.5
1,559 Reviews

4041 Dixie Highway

Louisville, KY

40216

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Showing 1,559 reviews

July 08, 2023

They take too long for even the most basic services. My way was over 3 hours for just an oil change. More

by daniel.f.emig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I dont know
July 07, 2023

Scheduled an online appointment and it all went easy as could be. They started on my vehicle right away and performed quality work in a timely manner! More

by Shumph29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Cardwell, Trevor Wilson, Meg Daunhauer
July 07, 2023

The Dealership and Sales Department are awesome,but the service department staff are rude and not willing to help. I bought my last 4 cars there but never again. If you need something fixed it will take we More

by Mwillma22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
July 07, 2023

Very professional and courteous. Feel confident in any work completed. Will continue bringing my car into the dealership. More

by cskaggs0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meg Daunhauer
July 07, 2023

Very good service. Employees were very nice and took good care of me while I was waiting. More

by JLANDBW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Cardwell, Trevor Wilson, Meg Daunhauer
July 07, 2023

everything was fine and very professional,the lady who worked on my car explained everything to me. More

by silentfall@bellsouth.net
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Person who worked on my vehicle name unknown.
July 06, 2023

VERY GOOD SERVICE. KNOWLEDGABLE PEOPLE THAT ARE VERY PROFESSIONAL AND COURTEOUS. I WILL DEFINATELY BE BACK More

by dcarson3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Wilson, Meg Daunhauer
July 06, 2023

It was good service, they did quality work. Great place to do business. I Recommend Byerly to anybody. More

by CMILLAY3312
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Cardwell, Trevor Wilson, Meg Daunhauer
July 06, 2023

No hassle, friendly, helpfull, attentive. Matt was wonderfull. Didn't feel pressured and they trusted us when test driving, didn't ride with us to make us feel like they didn't trust us. More

by jchod
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Matt... and Meg.
July 05, 2023

Service was good and let me know exactly how much the charge was going to be. More

by DAVID.HARP063
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Cardwell
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