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Byerly Ford

Louisville, KY

4.5
1,564 Reviews

4041 Dixie Highway

Louisville, KY

40216

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Showing 1,564 reviews

July 12, 2023

Outstanding service department Richard in service collision center went above and beyond to get us the help we needed on our car in the short time frame he had extremely great guy !! More

by JBROW332
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard in collision center went above and beyond
July 12, 2023

Service Center associates are not always customer friendly especially when asked for more details regarding needed repairs. More

by Lixurycar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
July 12, 2023

Poor service, unorganized, poor maintenance. My tires not rotated and no air was in tires More

by danielchilders24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Velonda, Jason Cardwell, Trevor Wilson, Meg Daunhauer
July 11, 2023

Donnie, my salesperson, was very helpful in helping me select all the options I wanted. More

by LEGSKAK
Recommend Dealer
Yes
Employees Worked With
Meg Daunhauer
July 11, 2023

This is the 2nd time in a row I have made an appointment, only to arrive and find out that no one saved my appointment into the system. It caused an issue because they had to now fit my car in with every oth More

by williamleekelly005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
July 08, 2023

They take too long for even the most basic services. My way was over 3 hours for just an oil change. More

by daniel.f.emig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I dont know
July 07, 2023

Scheduled an online appointment and it all went easy as could be. They started on my vehicle right away and performed quality work in a timely manner! More

by Shumph29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Cardwell, Trevor Wilson, Meg Daunhauer
July 07, 2023

The Dealership and Sales Department are awesome,but the service department staff are rude and not willing to help. I bought my last 4 cars there but never again. If you need something fixed it will take we More

by Mwillma22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
July 07, 2023

Very professional and courteous. Feel confident in any work completed. Will continue bringing my car into the dealership. More

by cskaggs0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meg Daunhauer
July 07, 2023

Very good service. Employees were very nice and took good care of me while I was waiting. More

by JLANDBW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Cardwell, Trevor Wilson, Meg Daunhauer
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