Byerly Ford

I was happy with service and prompt time. But I am not so sure that my hood was scratched during service. I didn’t notice it until days later and the way it is scratched it had to occur durin But I am not so sure that my hood was scratched during service. I didn’t notice it until days later and the way it is scratched it had to occur during opening the hood. If someone did damage it and didn’t say anything, I am disappointed. Accidents do happen More

Seems like a national dealer with small dealer feel. Bright, clean, friendly dealership. Will return Bright, clean, friendly dealership. Will return More

Excellent service and would recommend to everyone. Very efficient and finished in a timely manner Very efficient and finished in a timely manner More

The absolute worst service department of any dealership I have ever dealt with in my 51 years of driving/maintaining a vehicle. They rave on and on about their 100% customer satisfaction with their service d have ever dealt with in my 51 years of driving/maintaining a vehicle. They rave on and on about their 100% customer satisfaction with their service department. That is a joke. There is no way you can continuously treat customers this way and maintain such a high satisfaction rating. I think they just choose to acknowledge the good feedback and ignore the bad. My maintenance is included on my vehicle but I am choosing to have it done elsewhere and pay out of pocket rather than deal with them ever again. 3 years of complete xxxx is enough. I have filed a formal complaint with the Ford Motor Corporation Customer Quality Assurance and filed a complaint with the Better Business Bureau. My husband, who works for Ford, has contacted the in-plant Ford Quality Control Representative and the UAW. In short just stay away from them and save yourself the headache and frustration. More

The service was great got done in a timely manner great customer service I will go back customer service I will go back More

I don’t know who Trevor Wilson is. Donnie was an excellent salesperson. He showed me all my options and was very patient when I/husband changed things. Donnie was an excellent salesperson. He showed me all my options and was very patient when I/husband changed things. More

Will did a great job. Service was quick. A a a a a a ac Service was quick. A a a a a a ac More

Staff was very attentive and professional they went out of their way to make sure my husband and I were satisfied and knew all the info in our purchase of their way to make sure my husband and I were satisfied and knew all the info in our purchase More

As always, wonderful service. Many,many years of attentive service. I always buy/service my cars at Byerly! Many,many years of attentive service. I always buy/service my cars at Byerly! More

The experience was get everything was done in a timely manner even though I was running late manner even though I was running late More