Back

Byerly Ford

Louisville, KY

4.5
1,562 Reviews

4041 Dixie Highway

Louisville, KY

40216

Directions

By Type

Showing 1,562 reviews

June 22, 2023

Karen Wheeler did a fantastic job for us! Came in looking for a used car for our family and she went above and beyond. Found the car, gave us a fair amount on our trade and got the price ri More

by E.Stotts
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen Wheeler
June 22, 2023

The service writer was very pleasant and got the work done quickly. The only issue was the price for the work was way higher than I expected More

by rarnold4
Workmanship
Recommend Dealer
Yes
Employees Worked With
Service writer
June 21, 2023

Service personnel kept me informed of the progress of my repair. Took the time to review my last visit to make sure that no duplication to service were completed. Truck is running great. Thank you to everyo More

by Joe.henehan
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jason Cardwell, Trevor Wilson, Meg Daunhauer
June 20, 2023

My experience with Ford has always been a pleasant one. Jim is so helpful and knowledgeable More

by nnowlen1986
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jim in Service
June 20, 2023

Prompt response Good explanation for repairs nice turn around time Good customer service for the day More

by Ginalynise
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chuck
June 18, 2023

Byerly Ford has serviced my vehicles for several years and I wouldn’t take them anywhere else! More

by h3willette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Bendock
June 17, 2023

Easy to work with. Karen made everything a breeze and got me in and out. More

by JTGEIG01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen Wheeler
June 16, 2023

Prices were too high and the wait was over 3 hours even with an appointment! More

by davidfitz50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
June 16, 2023

Meg is the best saleswoman around. Thankful for all she did. Can't wait to purchase our next car through her. More

by DNASON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Meg, Meg Daunhauer
June 16, 2023

Arrived early at @10:35 for an 11:00 am appointment for oil change, tire rotation, fluid inspection, brake and safety inspection. They delivered as promised and I was on my way in about an hour, More

by l122macdad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor Judith Thompson
...
52
...