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Byerly Ford

Louisville, KY

4.5
1,562 Reviews

4041 Dixie Highway

Louisville, KY

40216

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Showing 1,562 reviews

June 15, 2023

The shuttle to pick up my car was great as I had no other means of transportation. More

by CAROLYNMPORTER9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Use the service center for warranty work.
June 15, 2023

Had good service as well as no problems. I will definitely be returning on a regular basis. More

by Garywilliams12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Cardwell, Trevor Wilson, Meg Daunhauer
June 14, 2023

Love the service, but doubling the price for an oil change to $99.99 is having me thing twice about coming back. More

by tdeasley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meg Daunhauer
June 13, 2023

Meg Daunhauer and the rest of the people at Byerly were great to work with. They were upfront on the pricing and handled things quickly. More

by Paddy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Meg Daunhauer
June 13, 2023

When I tell people about the issue with my lugnuts swelling, they are in disbelief. The price for an oil change was outrageous. Miscellaneous charge for them to use their own equipment in addition to More

by Carcarqt121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
June 13, 2023

Service was good. In and out in a timely manor with an appointment. Costs have really sky-rocketed though, but nice waiting area with coffee. Friendly customer service More

by bjandbj555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim
June 13, 2023

A OIL CHANGE cost $110! !! Rediculace! Not synthetic either! That's my last trip to your service department! More

by Eelam1945
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Cardwell, Trevor Wilson, Meg Daunhauer
June 10, 2023

Very professional and straight forward. That’s what I like. I appreciated the advice on what to watch for in the future. Thank you! More

by Jmd1554
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meg Daunhauer
June 10, 2023

All employees were nice friendly and got my car done quickly. Thanks for the great service. More

by jonesd11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Car service
June 10, 2023

Fast service, great customer service, good quality for the price, nice lounge waiting area, perfection for my truck More

by t.keeling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know
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