Back

Byerly Ford

Louisville, KY

4.5
1,563 Reviews

4041 Dixie Highway

Louisville, KY

40216

Directions

By Type

Showing 1,563 reviews

May 10, 2023

I like going to the dealer ship to get my maintenance done. But after my visit yesterday for an old change and tire rotation was over $100 with a coupon I will have to go elsewhere for now on for my main More

by TAMTAMSEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Meg Daunhauer
May 10, 2023

They absolutely rocked this visit! They were polite and timely. Plus they got my vehicle all the way together!! More

by Llfrancis816
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
May 10, 2023

My waiting time was much lesser than I had expected. Very courteous and polite people at byerly ford. More

by FRANKLINCAMPBELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mechanics
May 08, 2023

My Wife and I stopped in to get some information and go over our situation. Meg greeted us, and knowing I had no intention of buying that day she listened and showed us a few Explorers. Meg was very pleasa More

by dmarlin33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Meg Daunhauer
May 05, 2023

Salesman stayed his get off time to make sure we were taken care of. He also let us test drive it on Saturday. Ran the numbers and was no pressure on purchasing the vehicle. All employees we met were ext More

by medfordgossett
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Meg Daunhauer
May 05, 2023

It was easy and stress free. She was so nice and had everything ready for me when I arrived. All I had to do was sign my papers. More

by WILESHAMUCKER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Meg Daunhauer
May 04, 2023

I believe the mechanic made a mistake and I was lied to about my oil leak More

by habiff123
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Will
May 04, 2023

Every person we interacted with at Byerly were friendly and knowledgeable. Donny, our sales person, was wonderful. He answered our questions and kept us informed through the process, especially if there w More

by amstephens1137
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donny
May 03, 2023

We were pleased with the service and support we received from the salesman, Blake, and the management at Byerly Ford. Our questions were answered clearly, the staff was not pushy, and helped us make a deal More

by thagan7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blake Durbin
May 03, 2023

So thankful that the service department was able to take a look at my car & solve the problem the same day even though I didn't have an appointment. Plus, they took care of a recent recall on my car. My h More

by MARYJO2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Vittitoe & another guy, can't remember his name
...
58
...