Byerly Ford

Byerly came and picked up my car for service and had it back the same day, excellent service! I was very happy with the work that was performed. back the same day, excellent service! I was very happy with the work that was performed. More

Kevin in the truck service shop was excellent. He went above and beyond to help me get to the airport for a tight schedule. This is my third time using Byerly after most all other Ford dealershi He went above and beyond to help me get to the airport for a tight schedule. This is my third time using Byerly after most all other Ford dealerships in town. I will drive the extra time to always come back. More

I have previously been talk with Jason Votaw about purchasing a car for a few months and he was patient and not just brushing me off like I have been done at other car lots because I wasn’t ready to p purchasing a car for a few months and he was patient and not just brushing me off like I have been done at other car lots because I wasn’t ready to purchase. He explained the vehicle we purchased in detail. I normally don’t leave reviews but I was throughly impressed how he keep to his word and respected the time it took us to make a decision. That is the ultimate reason we purchased from Byerly. Great person. Kudos Jason Votaw!!! More

Was in for the transmission down shift PCM recalibration. I told the service manager that the truck had actually did what was described in the recall but nothing else was done. Later found out that the Lead I told the service manager that the truck had actually did what was described in the recall but nothing else was done. Later found out that the Lead frame for the transmission sensors was the issue that caused the problem for the recall. This item was also covered under an extended warranty 10 years 150k miles. I call the service department and was trying to tell the guy this and he got rude and hung up the phone on me. I tried to speak to the service manager and that was him...lol So I asked for someone over his head and that person never called me back after 2 weeks. So I had a local shop replace the faulty part and they are seeking payment from Ford on my behalf. Byerly will never receive another penny from me and this will be a story I tell to everyone I know and anyone whoever mentions Byerly Ford! More

The customer service is spectacular. Working with Willie Murphy is always a joy and the lady who always checks me out is nice as well. Henry is great too! Working with Willie Murphy is always a joy and the lady who always checks me out is nice as well. Henry is great too! More

We have done business with Byerly Ford for many years I believe since the mud to late 70's. We've always been taken care of by salespersons and service people. All were very nice and helpful. Karen Wheeler believe since the mud to late 70's. We've always been taken care of by salespersons and service people. All were very nice and helpful. Karen Wheeler has sold me most of the vehicles. More

I was pleased with the pickup and service of the vehicle. I was kept informed throughout the process. I was kept informed throughout the process. More

Service dept. was very friendly and efficient. Job well done. The cashier (Katherine) was very courteous and even went to my vehicle with me to make sure the rest was very friendly and efficient. Job well done. The cashier (Katherine) was very courteous and even went to my vehicle with me to make sure the rest of my keys were there. The service dept. took them off which was fine. Katherine is very friendly and helpful. Rating is a 10. More

Jim- Quicklane - is so nice and explains everything. Was concerned about my tires and explained that they are ok for now. Was concerned about my tires and explained that they are ok for now. More

I had a scheduled oil change. The oil change took 2 1/2 hours. It took another half hours to get my paperwork. I do not believe in waiting three hours for an oil change when the d The oil change took 2 1/2 hours. It took another half hours to get my paperwork. I do not believe in waiting three hours for an oil change when the dealership was not even busy. More