Byerly Ford

Fast friendly service as usual. The works oil change. And took great care of my Mustang! The works oil change. And took great care of my Mustang! More

Ms. Karen was great to talk to during the entire process and helped to answer all the questions I had. She presented options without ever sounding pushy and was focused on providing me the experience that and helped to answer all the questions I had. She presented options without ever sounding pushy and was focused on providing me the experience that I was hopeful for. In a day and age where customer service is lacking that was definitely not my experience with Karen. More

Service was great once the mechanic returned from vacation. Byerly service does all mechanical work on our cars. They do a great job. vacation. Byerly service does all mechanical work on our cars. They do a great job. More

Excellent Support from the entire dealership. They were very knowledgable and were able to help me throughout the purchasing process. They were very knowledgable and were able to help me throughout the purchasing process. More

It always clean and the customer service is great always. I have purchased 4 vehicles from them and would never go anywhere else I have purchased 4 vehicles from them and would never go anywhere else More

He called me and told me my car was ready, I drove from bardstown. When I got there 4 hours later it was still not ready. He didn’t close it out and went to lunch. Had to wait for awhile to have someone el bardstown. When I got there 4 hours later it was still not ready. He didn’t close it out and went to lunch. Had to wait for awhile to have someone else help me and couldn’t get paperwork because he wasn’t there to close it out. They didn’t even work on my vehicle because they said they couldn’t do anything for it. I ordered this car and it’s been in the shop 4 times now. I’ve always been ford owner but after this, not sure I would buy another because of all the issues I’m having with brand new car. More

Repair part was not available for five months,repair was excellent once it was received. Glad to have my truck . ford has been taken care of me for years,in fact my family. excellent once it was received. Glad to have my truck . ford has been taken care of me for years,in fact my family. More

Always good service and never a long wait. Customer service always nice. I have been bringing my car for years. Customer service always nice. I have been bringing my car for years. More

Schedule appointment for the back up camera recall a month prior dropped off the car. Was called at 10 o’clock after dropping off the car to say that they could not perform the recall because Ford said month prior dropped off the car. Was called at 10 o’clock after dropping off the car to say that they could not perform the recall because Ford said to hold on it why wouldn’t we notified earlier More

Always have good service at Byerly Ford. We’ve always bought our card from here! We’ve always bought our card from here! More