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Byerly Ford

Louisville, KY

4.5
1,563 Reviews

4041 Dixie Highway

Louisville, KY

40216

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Showing 1,563 reviews

March 30, 2023

The change oil warning light was not reset. This caused us a lot of problems because we had to get the owners guide book out and find it and cook book the condition. During this frustrating ev More

by RBAKER5454
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Jones. He, Meg Daunhauer
March 29, 2023

Very professionaly run business. Staff was especially helpful and friendly. I would definitely recommend this buisness to everyone. More

by JESSEDSPRATT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Cardwell, Trevor Wilson
March 29, 2023

They were good at meeting our expectations. Always helpful. Will use them for any future needs for our Ford Explorer. More

by RONGB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Jones
March 29, 2023

Got in looked good and then was driving it about 2 weeks and check engine light came on incorrect wiring has been jimmy rigged dealership inspection is a joke More

by Brandon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jason Cardwell, Trevor Wilson, Meg Daunhauer
March 29, 2023

I was in Quick Lane and told it be 1 1/2 hrs. 2 1/2 laters my vehicle was ready. So much for Quick Lane. Might advertise more to make an appointment. More

by Jdavidwood4500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Cardwell, Trevor Wilson, Meg Daunhauer
March 28, 2023

Help me to fix my transmission. We used the guarantee because it happen after the recall from Ford. This took like a month for the approved but after that the Byerly Ford fix it. More

by Marcela Russi and Sharon Warfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William L Murphy
March 27, 2023

Service here is terrible. I bought a brand new vehicle and things were wrong with it. One of the service guy were very rude. The service manager was supposed to reach out and More

by Rachel_nichole_0715
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
David
March 27, 2023

Very knowledgeable and helpful, worked with us to complete the deal. I would recommend them to anyone More

by timothy.l.allen14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt, Trevor Wilson, Meg Daunhauer
March 26, 2023

loved it here. knew what i wanted upon arrival. meg was fantastic, no trying to up sell or bartering. got right done to business an got a deal done More

by anthony l minyard
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
cannot remember his name, finace guy was just as friendly an helpful as meg, Meg Daunhauer
March 24, 2023

The overall experience was great. The service manager got me in and out really quick and everyone was extremely polite and helpful More

by maxthackeray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meg Daunhauer
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