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Byerly Ford

Louisville, KY

4.5
1,563 Reviews

4041 Dixie Highway

Louisville, KY

40216

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Showing 1,563 reviews

February 23, 2023

Jim was most helpful at Quick lane and was able to get my automobile serviced ahead of schedule. Very professional and accommodating. They also noticed that I needed to change my air filter which they shar More

by hrtatum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Staff
February 23, 2023

I cannot possibly say enough great things about Chuck. He was professional, courteous, helpful, and most importantly, responsive. I purchased my F-150 almost seven years ago from Byerly (Brian Hultz is a More

by JORDAN.DAVID2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck- I cannot find his last name on the Byerly website
February 22, 2023

They didn’t address the door lock issue fair enough it only malfunctions when wet or freezing but it is a known problem on these trucks. The real issue is that when I pick my truck up there’s grease/dirt More

by Kilair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know these people
February 21, 2023

I was exceptionally pleased with my salesman Dakota Jackson. He was not pushy and was easy to talk to and was willing to go out of his way to get me my vehicle. I highly recommend Byerly Ford and Dakot More

by ljcarter1966
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dakota Jackson and Kat
February 21, 2023

Another great purchasing experience with Byerly Ford. I wanted to order a new Mustang Mach-E and my friend, Brian Hultz, I normally buy from moved to the Nissan side of the dealership so he referred me More

by PatrickR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Wenning
February 21, 2023

Very friendly and professional staff. Work was completed quickly and completely. Have used Byerly Ford for years. More

by Tree4000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor
February 21, 2023

Our sales rep, Trent was wonderful! he walked us through the buying process, showed us the cars we ask to see and was very easy to talk with. He was warm and friendly. There was no pr More

by T King
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jason Cardwell, Trevor Wilson, Meg Daunhauer
February 21, 2023

As always Byerly Ford Service stepped up and gave awesome service, got my vehicle ready in quick time for my trip More

by Jeane.noland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of name, he was awesome.
February 20, 2023

Salesman Larry Wenning went above and beyond. He is genuine and super friendly. He made the car buying experience the easiet car purchase I havve ever made. Never going to nuy anywhere else. More

by LINDA.ASHER01
Recommend Dealer
Yes
Employees Worked With
Larry Wenning
February 20, 2023

Waited over 2 hours and 15 minutes for a scheduled oil change. I finally had to go and ask when my car was going to be ready and the keys had apparently been sitting on the service desk for awhile and no More

by amcclinton031
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
unknown cashier and service tech
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