Byerly Ford

Service rep was responsive, efficient, polite and answered all my questions. Car was returned on schedule as promised answered all my questions. Car was returned on schedule as promised More

The service dept. took us right in! I bought my new BLUE FORD ESCAPE 5 months ago and was ready for it's first 5,000 mile oil change and tire rotation. Everyone was fr took us right in! I bought my new BLUE FORD ESCAPE 5 months ago and was ready for it's first 5,000 mile oil change and tire rotation. Everyone was friendly and it was less than 30 minute wait time..... I was very pleased!.... More

Service rep was responsive, efficient, polite and answered all my questions. Car was returned on schedule as promised. answered all my questions. Car was returned on schedule as promised. More

I cannot possibly say enough great things about Chuck. He was professional, courteous, helpful, and most importantly, responsive. I purchased my F-150 almost seven years ago from Byerly (Brian Hultz is a He was professional, courteous, helpful, and most importantly, responsive. I purchased my F-150 almost seven years ago from Byerly (Brian Hultz is a great guy, too), and because most of my life takes place in the eastern part of Jefferson County/ Oldham County, I had been going to Tri-County for years for service. No more. If you have people like Chuck at Byerly, that's where I’m going from now on, no matter what. Whatever you are paying Chuck, it isn’t enough- it’s people like him that draw in repeat customers- and that’s what I plan to be. All that being said, the work done was top-notch, and I couldn’t possibly be happier. More

Jim was most helpful at Quick lane and was able to get my automobile serviced ahead of schedule. Very professional and accommodating. They also noticed that I needed to change my air filter which they shar automobile serviced ahead of schedule. Very professional and accommodating. They also noticed that I needed to change my air filter which they shared with me. I appreciate them checking out the needs of my vehicle. More

They didn’t address the door lock issue fair enough it only malfunctions when wet or freezing but it is a known problem on these trucks. The real issue is that when I pick my truck up there’s grease/dirt only malfunctions when wet or freezing but it is a known problem on these trucks. The real issue is that when I pick my truck up there’s grease/dirt on the driver seat and it smells like cigarette smoke and the odometer had near ten more miles on it than when I dropped it off although there was no need to drive it for the two recalls or window issue it was in for. Fortunately I had seat covers on the seat which I had to treat and wash. Not a good experience with a truck with less than 10k miles. Will definitely use all state from now on More

As always Byerly Ford Service stepped up and gave awesome service, got my vehicle ready in quick time for my trip service, got my vehicle ready in quick time for my trip More

Our sales rep, Trent was wonderful! he walked us through the buying process, showed us the cars we ask to see and was very easy to talk with. He was warm and friendly. There was no pr he walked us through the buying process, showed us the cars we ask to see and was very easy to talk with. He was warm and friendly. There was no pressure to look at or buy a car that we did not want. Everyone at the dealership was great working out payment method and warranty coverage. We would not think twice about going back for another car. More

Very friendly and professional staff. Work was completed quickly and completely. Have used Byerly Ford for years. Work was completed quickly and completely. Have used Byerly Ford for years. More

Another great purchasing experience with Byerly Ford. I wanted to order a new Mustang Mach-E and my friend, Brian Hultz, I normally buy from moved to the Nissan side of the dealership so he referred me I wanted to order a new Mustang Mach-E and my friend, Brian Hultz, I normally buy from moved to the Nissan side of the dealership so he referred me to Larry Wenning. I knew anyone recommended by Brian would not steer me wrong and that was true. Larry was great to work with. He helped me get the order made and kept me informed of progress. He knew I was getting impatient as the vehicle sat for a bit in a railyard after being produced so he was excited to send me the picture when it finally arrived on the lot. The next step was coming in to finalize the purchase. I know this is the the part that most people dread as they have to then leave the sales staff and work with the manager and finance office. Well once again purchasing at Byerly made that process smooth as silk. There was no pressure to purchase more and the numbers were just as we had discussed prior to that day. I highly recommend the Byerly Ford/Nissan dealership. If you are in the market for a Ford you will be treated great by Larry Wenning and if you are in the market for a Nissan you can do no better than Brian Hultz. More