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Byerly Ford

Louisville, KY

4.5
1,576 Reviews

4041 Dixie Highway

Louisville, KY

40216

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Showing 1,576 reviews

February 18, 2023

I previously purchases a F150 in 2009, now 14 years later have purchased a 2022 new F150 XLT 4×4 Carbonized gray in color. Great looking truck. Also the service that we received was top notch. Very friendly More

by bgeorgechr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt sorry forgot his last name
February 18, 2023

Richard Milby is a rock star and his team did a great job on my truck. Byerly Ford's body shop team is top notch, first class. More

by tdb1170
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Milby
February 18, 2023

I got quoted $700 to replace my seat motor when all I needed was a $30 seat switch. They told me they checked the seat motor and I needed a new one. Terrible service asking people to spend money they don More

by drayflynn20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
February 18, 2023

Great customer service, a pleasure to deal with. Will definitely be going back in the future. More

by jaredhickerson1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Denzik, Jason Cardwell, Trevor Wilson, Meg Daunhauer
February 18, 2023

Chuck provided excellent customer when working on my vehicle. He made sure that I was well taken care of! More

by Latrice33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck
February 17, 2023

They schedule service on recalls in a timely manner. The work was finished in one day and they called to notify us that the car was ready for pick up. Clean surrounding and pleasant atmosphere.. Court More

by Kyteacher1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will
February 15, 2023

Matt the salesperson was great to work with as well the dealership! Thanks for your service! More

by MAJBRADLEY
Recommend Dealer
Yes
Employees Worked With
Matt Denzik
February 15, 2023

The salespeople are very helpful and get back with you quickly. The finance department is very high pressure with so many packages to add on not just individual things. More

by Dmbishop22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David , Meg Daunhauer
February 15, 2023

Should make sure if you are going to fix something in writing to the customer More

by JRAATZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Trent white
February 14, 2023

Very friendly and professional. Wait time was quick. Nice and clean waiting room. I will be back More

by Bdruien
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meg Daunhauer
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