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Byerly Ford

Louisville, KY

4.5
1,563 Reviews

4041 Dixie Highway

Louisville, KY

40216

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Showing 1,563 reviews

January 26, 2023

On time, clean waiting room, service time seemed correct. Discussed upcoming "needed" service. Price had jumped a considerable amount - No One asked about the type of oil to use. I think that would be hel More

by BEVERLYRAFFERTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department - dont know their names
January 26, 2023

Everything was great. But I just got the car and needed a new battery! Witch sucks and told me my warranty didn’t cover it More

by brooksjacquesha
Recommend Dealer
Yes
Employees Worked With
I don’t remember them
January 26, 2023

I will never take my car to them again because they are to slow for me More

by JOYCE0351
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Cardwell, Trevor Wilson, Meg Daunhauer
January 26, 2023

The people with whom I interacted were courteous. Their service was efficient and completed in a timely manner. More

by slcastelli
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Cardwell, Trevor Wilson, Meg Daunhauer
January 25, 2023

The good people at Byerly always do a fantastic job. They are very attentive and communication is always accurate and prompt More

by MIKESCHEID1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Jones
January 25, 2023

Great dealership Always professional The service department does a great job and they sales people or knowledgeable More

by MIKESCHEID1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meg Daunhauer
January 21, 2023

Arrived for my appointment, took about an hour. Jimmy Jones brought me my keys and informed me all was taken care of. LaVonda (receptionist) was a pleasure to speak with as usual. Blake (sales) is More

by CATCAPTAIN16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Jones, LaVonda Johnson and Blake
January 21, 2023

Had a very good expierience purchasing my new Explorer. Quick turnaround once I started the process. More

by StacyR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Cardwell, Trevor Wilson
January 21, 2023

I told the man I was there for the WORKs. He iinformed me that there was a increase in price for the Works and I said no problem Also told him that the part under the engine was tie wrapped More

by nix369
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Cardwell, Trevor Wilson
January 21, 2023

THEY R GREAT ALL GOOD IN MY BOOK AS ALWAYS NOTHING I WOULD EXCEPT GIVE THEM MY GLORY More

by wathenpatty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Cardwell, Trevor Wilson
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