
Byerly Ford
Louisville, KY
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I live in Olive Branch, MS and traveled to Louisville to visit Family. On the way I had a flat in my 2022 Full Size Bronco. I have the Tire Warranty through Ford and sought out a Dealership. I took it in on visit Family. On the way I had a flat in my 2022 Full Size Bronco. I have the Tire Warranty through Ford and sought out a Dealership. I took it in on Saturday March 16 and spoke to Chris Herrera in Service. He said they were full for the day, which I expected, and offered to take the tire just in case or to be looked at first thing Monday. All of this I found acceptable. Around 11:40 Chris called and said it just needed a patch, not replacement, and it was ready. My Aunt's home is 6 miles from there so I headed that way and all was complete and good. Chris was very polite, professional and took care of me as if I was an everyday customer. More
The gentleman that helped me was very thorough and kind. He went above and beyond to make sure all of my concerns were addressed. He went above and beyond to make sure all of my concerns were addressed. More
Matt was fantastic. I bought a new Ford maverick hybrid and his knowledge and excitement for me was infectious. A great family run business, you can't go wrong. I bought a new Ford maverick hybrid and his knowledge and excitement for me was infectious. A great family run business, you can't go wrong. More
Camden was great, very professional and friendly, made me feel comfortable about my purchase. Will definitely go back in the future! feel comfortable about my purchase. Will definitely go back in the future! More
Larry was helpful; friendly; answered all my questions; and kept me informed. We made the deal over the phone; I drove 1 1/2 hrs; everything was as discussed; paid; quick transaction! (Talked to mu and kept me informed. We made the deal over the phone; I drove 1 1/2 hrs; everything was as discussed; paid; quick transaction! (Talked to multiple dealerships in different states -- some were uninterested and some were even rude) More