Byerly Ford
Louisville, KY
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Gavin was very nice and helpful. I had to wait a long time to get my truck from Ford and he kept me up-to-date with any info he received. Best part is no one ever tried to up sell me I had to wait a long time to get my truck from Ford and he kept me up-to-date with any info he received. Best part is no one ever tried to up sell me or pressure me to add anything. I told them what I wanted and we went to a compute screen and built exactly that. More
Karen wheeler was are sales person and she went above and beyond we were in the parking lot looking and she stopped and asked if we needed help we stated that we were just looking and she stated if we need a beyond we were in the parking lot looking and she stopped and asked if we needed help we stated that we were just looking and she stated if we need anything let her know. We didn’t see the vehicle the wife was looking for so we walked in side as we was walking past her office she asked us again we told her and she found the car we wanted in minutes the process was fast we’re in and out in a hour never in the 20 years of buying a vehicle have I gotten out of a dealership that quick. Thank you karen More
I worked with Gavin McCarty on getting my new 2022 Ford Bronco Sport, and he was wonderful. Although it took longer than I expected due to supply chain issues Gavin was very helpful in taking my calls and Bronco Sport, and he was wonderful. Although it took longer than I expected due to supply chain issues Gavin was very helpful in taking my calls and letting me know where in the process the car was at! My boyfriend also needed a new car and I recommended him to here with the wonderful customer service I got. Thank you for helping me get my dream car Byerly! More
I bought a 2019 Ford Expedition Limited and absolutely love it. I’ve been looking for a vehicle for at least two month even drove to Lexington to test drive a few. Then a stumbled across this vehicle at love it. I’ve been looking for a vehicle for at least two month even drove to Lexington to test drive a few. Then a stumbled across this vehicle at Byerly ford everything was perfect. The salesman was very friendly and did a great job. (Meg) More
My family has bought 3 vehicles from Byerly in the last year. Each time our salesperson was Meg. She was great to work with; she was there through the whole buying process. She makes you feel comfortable t year. Each time our salesperson was Meg. She was great to work with; she was there through the whole buying process. She makes you feel comfortable through it all! Great personality and so very helpful!! Tamra Richmond More
Ordered a truck in January and Meg was great through the whole process it made buying the truck very easy would recommend her to anyone looking to buy a new ford vehicle whole process it made buying the truck very easy would recommend her to anyone looking to buy a new ford vehicle More
If you're looking for a terrific sales person, Karen is that person. She was very Approachable. I stopped in one day to see if they had any Broncos on the lot. We had a nice Discussion and she explained that person. She was very Approachable. I stopped in one day to see if they had any Broncos on the lot. We had a nice Discussion and she explained the demand for this vehicle. She asked me for my name and number, Promising to call when one became available. It took about 3 weeks But she kept her word and called me. I was so excited to hear from her. She was very knowledgeable about the vehicle, Answered all our questions, expedited the process of purchasing it. Being a woman looking for a car I never felt intimidated or pushed into making a decision. She made the whole process very easy. I would definitely recommend her if you're looking to purchase a vehicle. Thank you Karen for making the whole process less intimidating. More
Reid was awesome in his communication and would inform me weekly on the production of my vehicle. He was excellent to work with when it arrived. weekly on the production of my vehicle. He was excellent to work with when it arrived. More








