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12 Reviews of Byerly Nissan - Service Center
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May 13, 2025
I bought my Rogue here in 2018 & despite having to pay a toll to get back for service, I choose to stay at Byerly due to the great staff, service & treatment I have received since then. The staff is always toll to get back for service, I choose to stay at Byerly due to the great staff, service & treatment I have received since then. The staff is always friendly, they get me in & out quickly & I feel they want to ensure I am completely satisfied each & every time. Byerly cares about customer service, quality & retention. More
by DLB
Employees Worked With
service department
March 20, 2025
The Byerly Nissan Service Team did a fantastic job with my 2015 Nissan Altima! I am always pleased and thankful for the EXCELLENT car care I receive at each 6-month/5000 mile checkup. Mr. Jeff always tak my 2015 Nissan Altima! I am always pleased and thankful for the EXCELLENT car care I receive at each 6-month/5000 mile checkup. Mr. Jeff always takes time to make sure my Altima is at tip top shape. I know how well my car is doing and what upcoming maintenance I may need. Thank you to Ms. Barbara for always checking in on us customers in the waiting lounge. You make me feel right at home! Thank you to ALL of the service team for your EXCELLENT car knowledge, and your caring and kindness to your customers!! #1 BEST NISSAN CAR CARE ANYWHERE !!! More
by Mary W.
Employees Worked With
Mr. Jeff Rowch and Ms. Barbara
March 13, 2025
Had my vehicle serviced. Excellent! Fast, Courteous, and thorough. I bought the vehicle new from Byerly Nissan, and it has never been serviced anywhere else. Excellent! Fast, Courteous, and thorough. I bought the vehicle new from Byerly Nissan, and it has never been serviced anywhere else. More
by Metea
Employees Worked With
Steve Couch
November 20, 2024
Byerly Nissan. Thanks so much.Cuase my car had problems.And you needed to keep the car.Csuse you had to order the part.Thank you do much gor for letting me use your Thanks so much.Cuase my car had problems.And you needed to keep the car.Csuse you had to order the part.Thank you do much gor for letting me use your Nissan car to get around. More
by dollie1819
Employees Worked With
Caleb King
September 19, 2024
I want to give a "Shout Out" to Jeff in the Service department. He helped me so much when I was at the worst time in my life. He went out of his way to help and encourage me last winter after a ver department. He helped me so much when I was at the worst time in my life. He went out of his way to help and encourage me last winter after a very great loss in my life. I so greatly appreciate his care and compassion and encouragement. He is a very valuable employee. He is a very good service writer, as well, as someone who went well beyond what any customer would ever expect out of a nearly perfect stranger. Thank you so much Jeff! More
by jball2018
Employees Worked With
Jeff, (service writer), Denny Onstott, Trisha Brown
February 04, 2024
Service Dept. visit to have oil changed. Found out they over filled crankcase. This caused car to smoke from exhaust pipe while driving. Came back to report proble visit to have oil changed. Found out they over filled crankcase. This caused car to smoke from exhaust pipe while driving. Came back to report problem, they apologized and took care of it immediately and refunded my money. I appreciated their admitting the mistake and making it right. Though, I'm still concerned this could've damaged the engine. The incident does not make me confident in their shop. Unfortunately, I must have my car serviced elsewhere as I cannot afford to replace an engine. More
by 936ccjj
Employees Worked With
Unknow Service Personnel, Silvia Ivanova
March 28, 2019
Misunderstanding Had misunderstanding with dealership regarding the price quoted and price charged; dealership resolved after investigating the problem. It took them Had misunderstanding with dealership regarding the price quoted and price charged; dealership resolved after investigating the problem. It took them some time to investigate but problem was solved to our satisfaction. More
by robinhaggard
Employees Worked With
Kelvin Hernandez
October 18, 2018
Excellent! Based on our recent experience, would highly recommend this dealership. Gary in Service is the BEST! Thank you so much for doing a great job! Based on our recent experience, would highly recommend this dealership. Gary in Service is the BEST! Thank you so much for doing a great job! More
by mw
Employees Worked With
Gary
June 06, 2018
TELL SO MANY LIES THEY CANT KEEP THEM STRAIGHT SCHEDULED TO DROP MY TITAN OFF THE THEM TODAY TO HAVE A TRANSMISSION FLUSH AS PER THERE COUPON. I ASKED THAT THE TRANS COOLANT FLEX RUBBER LINES BE RE SCHEDULED TO DROP MY TITAN OFF THE THEM TODAY TO HAVE A TRANSMISSION FLUSH AS PER THERE COUPON. I ASKED THAT THE TRANS COOLANT FLEX RUBBER LINES BE REPLACED. WAS TOLD BY KELAN THE WRITER THAT THEY KEPT THEM IN STOCK AND IT WOULD BE NO ISSUE. I CALLED AT 4 TO SEE IF IT WAS READY AND THEY SAID YES I ASKED IF THEY HAD REPLACED THE LINES I WAS TOLD NO THEY DIDNT NEED IT. I DIDNOT ASK THEM TO CHECK IT I ASKED TO HAVE IT REPLACED. IVE HAD ON EX[PLODE BEFORE AND IT COST ME 4000 DOLLARS SO I WAS DOING PREVENTATIVE MAINTANIENCE AS PER NISSANS TSB . I WAS ALSO TOLD THAT NISSAN DOENT RECOMMEND FLUSHING SO THEY DROPPED THE PAN AND CHANGED THE FLUID. LIE THE PULLED THE PLUG ONLY I AKED IF THEY DROPPED THE PAN WHY WAS THERE NO CHARGE FOR THE PAN GASKET OR FILTER. WAS TOLD YOU DONT NEED A FILTER ITS NOT SERVICEABLE. LIE HAD TO PAY 164 DOLLARS FOR 4 QUARTS OF TRANS FLUID JUST TO GET MY TRUCK BACK. THEY MUST THINK EVERYONE IS A DUMB xxx. I WILL NEVER GO BACK HERE FOR ANY THING BE IT NISSAN OR THERE FORD DEALERSHIP CAUSE THE SAME DUMB xxxxx RUN IT ALSO. More
by ALAN
Employees Worked With
KELVAN
