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Byers Airport Subaru

Columbus, OH

4.6
168 Reviews
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401 North Hamilton Road

Columbus, OH

43213

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Showing 168 reviews

August 13, 2026

Friendly, easy to get an appointment. Service was quick and thorough. Waiting areas served coffee, tea and water and snacks. Would highly recommend More

by marva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Disbennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2026 -

Byers Airport Subaru responded

Thank you so much for the great review! We’re glad your visit was friendly, quick, and thorough, and that you enjoyed the waiting area amenities. We truly appreciate your recommendation! 😊

July 04, 2026

Very pleased with my car leasing experience especially dealing with sales agent Steven Vance. Steve helped me secure the sale (lease) and promised to stay with me and assist after the sale. So far, he has More

by Dave Chrisman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Vance
Jul 06, 2026 -

Byers Airport Subaru responded

Thank you for the wonderful review! We are so happy to hear Steven Vance made your leasing experience smooth and continues to be helpful after the sale. We truly appreciate your recommendation 😊

May 01, 2026

Byers Airport Subaru is the best! The service department has consistently been fair easy to work with. Thomas has been very helpful and treated me with respect with all of the cars More

by Hoosierbuckeye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas McLymont
May 13, 2026 -

Byers Airport Subaru responded

Thank you for the wonderful review. We truly appreciate your loyalty and are glad Thomas and our service team continue to provide respectful, helpful, and easy experiences. It means a lot that you choose to drive past other locations to work with us 😄

December 24, 2025

Express service with oil change executes nicely. Thanks for the convenience and high quality car care. More

by DriverGuy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heath
Jan 07, 2026 -

Byers Airport Subaru responded

Thank you for your 5-star review! Your support means the world to us, and we’re thrilled to hear you had such a wonderful experience. We're always here if you need anything and look forward to assisting you again in the future

November 01, 2025

Helpful engagement by email and the dealership visit went very nice. Drove home in our new car. More

by DriverGuy
Recommend Dealer
Yes
Employees Worked With
Bradley Crader
Nov 03, 2025 -

Byers Airport Subaru responded

Thank you so much for taking the time to share your experience! We're thrilled to hear that our email communication was helpful and that your dealership visit went smoothly. There's nothing better than knowing you drove home happy in your new car. We truly appreciate your business and hope you're loving every mile in your new vehicle. If you need anything at all as you get settled with your car, please don't hesitate to reach out. Thanks again for choosing us!

October 30, 2025

Good service, agents are all nice and accommodating, ist time to take my Subaru at this dealer for oil change, did all necessary diagnostic for safety measures and made you aware on the wear and tear of ur More

by gferanil_0328
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Disbennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2025 -

Byers Airport Subaru responded

Thank you so much for your wonderful review! We're thrilled to hear you had a great first experience with us. It's fantastic that our team provided nice, accommodating service and made you feel informed about your vehicle's safety. We appreciate your high recommendation and look forward to seeing you again for your next service.

June 21, 2025

They got the job done in a timely fashion. One employee was very helpful explaining an an app for me to use. More

by lyndanacht
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not know
Jun 23, 2025 -

Byers Airport Subaru responded

Thank you for your kind words! We’re thrilled to hear that our team was able to assist you efficiently and that one of our employees could walk you through the app. Providing helpful and timely service is always our goal. If you have any further questions or need assistance, don’t hesitate to reach out!

April 13, 2025

I recently purchased a Forester at one of their competitors. Was going to buy a body side molding kit for $280 with free install there, but figured I get it at Byer's as they are closer. Byer's wan More

by nicholashkip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Doe, John
April 03, 2025

Great experience working with the service and parts teams this week at Byers Airport Subaru. Professional and personable; provided clear details of the service our WRX needed. In and out in timely fashion, w More

by Patrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas and John in service
March 29, 2025

Service was excellent and quick. Good information and recommendations. Highly endorse them and will continue to service here. More

by dnachadwick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service counter
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