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Byers Subaru Dublin

Columbus, OH

Overview
Employees
Reviews
Vehicles
4.7
1,695 Reviews
Byers Subaru Dublin has the new or used car you have been searching for "near me" at a price you can afford. With a friendly and helpful sales staff, highly skilled Subaru mechanics and multiple automotive certifications, Byers Subaru Dublin is your new Subaru dealer serving Columbus. Our mission is to make every customer a customer for life by consistently providing world class services. Superb customer care, competitive prices and a knowledgeable staff are a few of the things you will find at our new and used Subaru dealership. Learn more about what makes us great and sets us apart on our Why Buy from Us page. Visit us today and take a test drive in your dream Subaru or give us a call.
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2455 Billingsley Rd

Columbus, OH

43235

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Showing 1,695 reviews

June 18, 2025

It was a great experience although it was just updating our computer system. It went very smoothly and was done in a timely manner. Communication great. More

by sblack3581
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Jun 20, 2025 -

Byers Subaru Dublin responded

Thank you so much for your feedback! We're delighted to hear that your experience with updating your computer system was smooth and timely. Communication is something we prioritize, and it means the world to us that you found it great. If there's anything more we can assist you with, don't hesitate to reach out. We truly appreciate your trust in us!

June 17, 2025

~$2500. 00 to repair transmission. Broke down next day, had to get towed to different dealership. Byers will not return calls. Am stuck. More

by kplummer7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Dept
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Jun 20, 2025 -

Byers Subaru Dublin responded

Thank you for sharing your experience with us. We sincerely apologize for the inconvenience and frustration you’ve faced. It’s deeply concerning to hear about the challenges with your vehicle repair and the lack of communication on our part. Your trust is incredibly important to us, and we want to do everything possible to make this right. Please allow us the opportunity to assist you further. Kindly reach out to our customer service team at your earliest convenience so we can address your concerns promptly and provide a resolution. We truly value your feedback and hope to regain your confidence in our service.

June 17, 2025

Great auto and customer service. There is nothing I would change at this time. Thank you More

by Tanthony1856
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Haskins
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 18, 2025 -

Byers Subaru Dublin responded

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with both our auto and customer service. Your feedback means a lot to us, and we're here whenever you need us. Have a wonderful day!

June 13, 2025

Great customer care and support. Answered all my questions and listened to all my concerns. More

by belewer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blayne, Service
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Jun 16, 2025 -

Byers Subaru Dublin responded

Thank you so much for your kind words! We’re thrilled to hear that our customer care and support team was able to answer all your questions and address your concerns. Your satisfaction is our top priority, and your feedback means the world to us. If there’s anything else we can assist with, please don’t hesitate to reach out. We look forward to serving you again!

June 13, 2025

Brittany was my mechanic and corresponded well with me as to our very unusual problem. I’m very pleased with her work. Brittany is my first female mechanic and as an elderly person, I’m so glad to have women More

by BETTSOH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany and also the man who made video of my car.
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Jun 16, 2025 -

Byers Subaru Dublin responded

Thank you so much for sharing your positive experience with Brittany! We're thrilled to hear she was able to address your unique issue so effectively and that her communication stood out to you. It means a lot to us to know you felt supported, especially as you mentioned how important it is to see women excelling in this field. Brittany and our team are dedicated to providing exceptional service, and feedback like yours truly inspires us. If you ever need anything in the future, we're here to help!

June 12, 2025

I took my car in to have them look at my faulty air conditioning system. The supervisor, Brandon, was very cordial & told me exactly what the techs would be doing. He was spot on. My air conditionin More

by dbc1444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
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Jun 16, 2025 -

Byers Subaru Dublin responded

Thank you so much for sharing your experience with us! We're thrilled to hear that Brandon and the team were able to provide you with such excellent service and get your air conditioning system running perfectly. Your kind words mean a lot to us, and we’re grateful for the opportunity to help. If you need anything in the future, don’t hesitate to reach out. Safe travels!

June 11, 2025

Timely, efficient service as scheduled by appointment. Met by service rep as I arrived., kept informed if progress and service completed in the advised timeframe. More

by jeazog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Haskins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2025 -

Byers Subaru Dublin responded

Thank you so much for your kind words! We're thrilled to hear that your experience with us was timely and efficient, and that our team kept you informed throughout the process. Providing excellent service and clear communication is always our top priority. We truly appreciate your support and look forward to serving you again in the future!

June 07, 2025

Mike was our salesperson and was wonderful to work with. Answered all my questions especially on the test drive. More

by p.farson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Haskins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Sneed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monte Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Gaunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Snider
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Jun 09, 2025 -

Byers Subaru Dublin responded

Thank you so much for sharing your experience! We're thrilled to hear that Mike provided excellent service and answered all your questions, especially during the test drive. We truly value your feedback and are so glad we could help make the process enjoyable for you. If you need anything else, feel free to reach out—we’re always here to assist!

June 07, 2025

Trisha was delightful to work with and the installation of my hitch took less time than expected. More

by o_misty
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance (sales), Trisha (service)
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Jun 09, 2025 -

Byers Subaru Dublin responded

Thank you so much for your kind words! We’re thrilled to hear that Trisha made your experience enjoyable and that the hitch installation was quicker than expected. Your satisfaction is our top priority, and we’re here to assist with anything else you might need. Safe travels, and we look forward to helping you again in the future!

June 06, 2025

Always a very pleasant experience with our service advisor. Knowledgeable and helpful. Car was completed when promised. More

by bruceschueren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department.
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Jun 09, 2025 -

Byers Subaru Dublin responded

Thank you so much for your kind words and for sharing your experience with us. We’re delighted to hear that our service advisor provided knowledgeable and helpful assistance. It’s also wonderful to know that your car was completed on time, as promised. Your satisfaction means the world to us, and we look forward to continuing to provide you with exceptional service in the future!

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