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Byers Subaru Dublin

Columbus, OH

Overview
Employees
Reviews
Vehicles
4.7
1,667 Reviews
Byers Subaru Dublin has the new or used car you have been searching for "near me" at a price you can afford. With a friendly and helpful sales staff, highly skilled Subaru mechanics and multiple automotive certifications, Byers Subaru Dublin is your new Subaru dealer serving Columbus. Our mission is to make every customer a customer for life by consistently providing world class services. Superb customer care, competitive prices and a knowledgeable staff are a few of the things you will find at our new and used Subaru dealership. Learn more about what makes us great and sets us apart on our Why Buy from Us page. Visit us today and take a test drive in your dream Subaru or give us a call.
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2455 Billingsley Rd

Columbus, OH

43235

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Showing 1,667 reviews

January 17, 2025

I needed a repair covered under warranty. They quickly determined the problem and replaced the part within the same day. Everyone was professional and kind. More

by MaryPanos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I only encountered the service department.
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January 17, 2025

Dealerships are always expensive, but Byers was very customer-service oriented. I really appreciated having a loaner car - a nice one. More

by sb7143
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Repairs Department.
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January 16, 2025

In general the service provided was good. However I was disappointed with the $170 charge to diagnose intermittent problems with our entertainment system. The "fix" was to install an availabl More

by KPAISLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Burns
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January 14, 2025

I’m glad we went with Byers Subaru, especially because our salesperson Lance was so personable and kind. We bought our first ever new car here and have no regrets! More

by hierinhillman
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance
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Jan 15, 2025 -

Byers Subaru Dublin responded

Thank you so much for the kind words! We're thrilled to hear that you had such a positive experience with Lance and that your first new car purchase with us was a memorable one. It means a lot to know we've earned your trust and satisfaction. If there's anything else we can do for you, don't hesitate to reach out. Enjoy your new car!

January 13, 2025

Tried to sell me new brakes and rotors, calling the service URGENT. Mine were only 2 years old. Had shop that originally installed them to evaluate. They showed me the brakes and informed me there was More

by JOEBEVAN7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Byran
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Jan 14, 2025 -

Byers Subaru Dublin responded

Thank you for sharing your feedback. We sincerely apologize for any misunderstanding or frustration you experienced during your visit. At our business, we strive to provide honest and thorough assessments, and it's concerning to hear that this may not have been your experience. We value your trust and would like the opportunity to address this situation further. Your satisfaction is important to us, and we will review our processes to ensure accurate and transparent communication regarding service recommendations. Please feel free to reach out to us directly if you'd like to discuss this matter further. Thank you for bringing this to our attention, and we hope to regain your confidence in the future.

January 12, 2025

Robert Miller was great I was able to test drive the car i was interested in, get the new car, trade mine and get the financing done within a few hours. Quick and simple transaction this is my second time b More

by sammied0219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Haskins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Sneed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monte Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Gaunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Jackson
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Jan 14, 2025 -

Byers Subaru Dublin responded

Thank you for your kind words and for choosing us again for your Subaru! We're so glad to hear that Robert Miller provided you with a quick and smooth experience, and that everything from the test drive to financing was handled efficiently. It's always wonderful to see returning customers, and we look forward to helping you with your next Subaru when the time comes. Enjoy your new ride and happy driving! Best regards, The Team at Subaru

January 11, 2025

Friendly, prompt and upfront about expectations. I asked to have my tire pressure sensor monitor changed from kg to bounds at the last minute and Lelia completed it with a smile. More

by jpmatwise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lelia in service
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Jan 14, 2025 -

Byers Subaru Dublin responded

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team. Lelia will be delighted to know her efforts and smile made a difference. If there's anything else we can assist you with, don't hesitate to reach out. Safe travels!

January 11, 2025

Fast, friendly, reliable and all around great people! Thank you for everything and for being kind and respectful More

by dehart88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Haskins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Sneed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monte Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Gaunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tricia and Scott , Brandon Jackson
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Jan 14, 2025 -

Byers Subaru Dublin responded

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience and appreciate your recognition of our team's efforts to be friendly, reliable, and respectful. Your support means a lot to us, and we look forward to continuing to serve you in the future!

January 10, 2025

All of the interactions that we have had with Byers Subaru have been courteous, straightforward and very reliable. More

by reid400
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Rik, Matt Laub
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Jan 14, 2025 -

Byers Subaru Dublin responded

Thank you so much for your kind words! Providing courteous, straightforward, and reliable service is always our goal, and we're thrilled to hear that we've met your expectations. We truly appreciate your trust in us and look forward to assisting you again in the future!

January 10, 2025

Easy to get in without an appointment, friendly and helpful. Work was done quickly, with a clear explanation of what was done and what needs to be done. More

by chandler.dr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service agent
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Jan 14, 2025 -

Byers Subaru Dublin responded

Thank you for your kind words! We’re so glad to hear that you had a pleasant experience with us. Providing friendly, efficient service and clear explanations is something we strive for every day. If there’s anything we can help you with in the future, don’t hesitate to reach out.

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