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Byers Subaru Dublin

Columbus, OH

Overview
Employees
Reviews
Vehicles
4.7
1,817 Reviews
Byers Subaru Dublin has the new or used car you have been searching for "near me" at a price you can afford. With a friendly and helpful sales staff, highly skilled Subaru mechanics and multiple automotive certifications, Byers Subaru Dublin is your new Subaru dealer serving Columbus. Our mission is to make every customer a customer for life by consistently providing world class services. Superb customer care, competitive prices and a knowledgeable staff are a few of the things you will find at our new and used Subaru dealership. Learn more about what makes us great and sets us apart on our Why Buy from Us page. Visit us today and take a test drive in your dream Subaru or give us a call.
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2455 Billingsley Rd

Columbus, OH

43235

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Showing 1,817 reviews

October 25, 2025

Repair was done same day. Desk clerk was courteous. Loaner car was given. Car was washed after repair. More

by jdorr2ford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Landon Maxwell
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Oct 27, 2025 -

Byers Subaru Dublin responded

Thank you for sharing your positive experience with us! We're so glad to hear that you were pleased with the same-day repair, courteous service, and the convenience of a loaner car. It's our pleasure to go the extra mile with a car wash too. We appreciate your business and look forward to seeing you again.

October 25, 2025

I worked with sales, finance and their service departments and everyone was beyond kind, professional and knowledgeable. I never felt pressure and all went above and beyond. More

by bvertesch
Recommend Dealer
Yes
Employees Worked With
Thomas Rick
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Oct 27, 2025 -

Byers Subaru Dublin responded

Thank you for your wonderful review! We are so happy to hear that our sales, finance, and service teams provided you with such kind, professional, and knowledgeable service. It means a lot to us that you felt comfortable and well-cared for. We appreciate you choosing us and hope to see you again soon.

October 24, 2025

Bob Miller was great. Jessie was very informative about the loan. Had a good experience with Byers Subaru. More

by johnnieg392
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Sneed
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 27, 2025 -

Byers Subaru Dublin responded

Thank you for sharing your positive experience! We're so happy to hear that Bob and Jessie provided you with great, informative service. We appreciate your business and look forward to seeing you again at Byers Subaru.

October 23, 2025

I came in and used the no appointment oil change, must have hit it just right because I had no wait at all. More

by KIRTOS27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 27, 2025 -

Byers Subaru Dublin responded

Thank you so much for sharing your experience! We're thrilled to hear that your no appointment oil change went so smoothly with no wait time at all. Perfect timing makes all the difference and we're glad we could get you back on the road quickly. We appreciate you choosing us for your automotive needs and look forward to seeing you again soon!

October 22, 2025

Could not call in and make an appointment I got voicemail then it said the mailbox was full and it shut me off. Very frustrating but I did just drive up and get my oil changed and tires rotated. This is not More

by bruceschueren
Recommend Dealer
Yes
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Oct 23, 2025 -

Byers Subaru Dublin responded

Thank you for taking the time to share your feedback with us. I sincerely apologize for the frustration you experienced trying to reach our service team by phone. Having a full voicemail box is unacceptable, and I understand how inconvenient this must have been for you. I'm glad we were able to take care of your oil change and tire rotation when you visited, but you shouldn't have to drive over without being able to schedule ahead of time. We're addressing our phone system issues immediately to ensure this doesn't happen again. Please know that your feedback helps us improve our service. We truly value your business and want to make sure we're accessible when you need us. Thank you for your patience as we work to resolve these communication challenges.

October 21, 2025

Very pleasant experience. Maria was so very helpful, She checked with several times to update the service process More

by SHANNON7491
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria from Service Department
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Oct 22, 2025 -

Byers Subaru Dublin responded

Thank you for your wonderful feedback! We're so happy to hear that Maria provided you with helpful and attentive service. We appreciate you taking the time to share your pleasant experience and look forward to seeing you again soon.

October 19, 2025

Attentive helpful authentic and overall just excellent Responsive comprehensive thorough knowledgeable. I have the utmost confidence in their service delivery More

by windischbeth
Recommend Dealer
Yes
Employees Worked With
Brandon Burns is AWESOME ??
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Oct 20, 2025 -

Byers Subaru Dublin responded

Thank you so much for this wonderful review! We're absolutely thrilled to hear that our team provided you with such attentive and knowledgeable service. Your confidence in our service delivery means the world to us. We truly appreciate you taking the time to share your experience and look forward to serving you again in the future.

October 19, 2025

Attentive helpful authentic and overall just excellent Responsive comprehensive thorough knowledgeable. I have the utmost confidence in their service delivery More

by windischbeth
Recommend Dealer
Yes
Employees Worked With
Brandon Burns is AWESOME ??
Report | Print
Oct 20, 2025 -

Byers Subaru Dublin responded

Thank you for your wonderful review! We are so happy to hear you had an excellent experience with our team. We truly appreciate your confidence in us and look forward to serving you again.

October 19, 2025

I asked for them to look at the car as it was making a rough sounding engine. Sean said sure we Can do that for a fee of $195. I said no, I didn't want to spend that kind of money for that. After they too More

by Pagura.1
Recommend Dealer
No
Employees Worked With
Sean Lyle
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Oct 20, 2025 -

Byers Subaru Dublin responded

Thank you for taking the time to share your feedback with us. I understand your confusion about the diagnostic process, and I'd like to clarify how our services work. When Sean quoted the diagnostic fee, that was specifically for investigating the rough engine sound you were concerned about. The additional items we identified during your scheduled service are part of our standard multi-point inspection that we perform on every vehicle to ensure your safety and help prevent future issues. We want to make sure you have the best experience possible with us. If you'd like to discuss this further or have any other questions about our services, please don't hesitate to reach out directly. We appreciate your business and hope to serve you again soon.

October 16, 2025

Maria Laney is hands down the most incredible, helpful human being I’ve ever interacted with at a car dealership. Multiple times recently I’ve needed work done on my Subaru and she’s always greeted me wit More

by lottesjulin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Laney
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Oct 16, 2025 -

Byers Subaru Dublin responded

Thank you so much for taking the time to share your wonderful experience with Maria! We're absolutely thrilled to hear that she consistently provides you with exceptional service and always greets you with a smile. Maria truly embodies our commitment to going above and beyond for our customers, and we're so proud to have her on our team. We appreciate your continued trust in us for your Subaru service needs and look forward to welcoming you back soon.

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