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Byers Subaru Dublin

Columbus, OH

Overview
Employees
Reviews
Vehicles
4.8
1,061 Reviews
Byers Subaru Dublin has the new or used car you have been searching for "near me" at a price you can afford. With a friendly and helpful sales staff, highly skilled Subaru mechanics and multiple automotive certifications, Byers Subaru Dublin is your new Subaru dealer serving Columbus. Our mission is to make every customer a customer for life by consistently providing world class services. Superb customer care, competitive prices and a knowledgeable staff are a few of the things you will find at our new and used Subaru dealership. Learn more about what makes us great and sets us apart on our Why Buy from Us page. Visit us today and take a test drive in your dream Subaru or give us a call.
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2455 Billingsley Rd

Columbus, OH

43235

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Showing 1,061 reviews

May 30, 2024

Overall very good customer service experience with Byers and especially our salesman Atef. Highly recommend! More

by terrier.trio
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Atef Behery
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2024 -

Byers Subaru Dublin responded

Thank you for choosing Byers, we're delighted to hear your customer service experience was positive and specifically with Atef. We pride ourselves on providing excellent service and we will be sure to pass along your kind words to Atef and the rest of our team. We appreciate your recommendation and look forward to serving you in the future.

Helpful
May 30, 2024

Professional, fast courteous… I’ll be back. . I truly enjoyed the experience. Thank you for setting the example More

by ishelton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2024 -

Byers Subaru Dublin responded

Thank you for choosing Byers and taking the time to leave us a review! We're so pleased to hear that you had such a positive experience with our team. Our goal is to provide top-notch professionalism, speed, and courtesy so it's fantastic to know we've succeeded in doing so. We'd love to welcome you back anytime! And thank you for recognizing the effort we put into setting an example in our industry. It means a lot to us. Have a great day!

Helpful
May 29, 2024

Everyone was friendly, knowledgeable, caring and willing to take time to make sure I understood everything I needed to know. More

by jtalarico56
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aiden Phipps
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Jun 03, 2024 -

Byers Subaru Dublin responded

Thank you for choosing Byers and leaving such a kind review! We're so glad to hear that our team was able to provide friendly, knowledgeable, and caring service during your visit. Our goal is always to ensure that our customers feel informed and comfortable throughout their experience with us. Please do not hesitate to reach out if you have any additional questions or concerns in the future. Thank you again for your support!

Helpful
May 29, 2024

I was treated very attentively and kindly Jorge was absolutely great! He made sure my car was the right fit for me. More

by tiffini1993
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Sneed
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2024 -

Byers Subaru Dublin responded

Thank you for the wonderful review, we appreciate it! We are delighted to hear that you had such a positive experience at Byers and with Jorge. Our team takes great pride in providing attentive and kind service to our customers, and we are glad to know that it was reflected during your visit. Your satisfaction is our top priority, and we are happy that Jorge went above and beyond to ensure your car was the perfect fit for you. Thank you for choosing Byers and we hope to see you again in the future!

Helpful
May 26, 2024

Tech were suppose to fix door window that would stop and not close. Charged me over $750.00 to fix the window. Window stop working less then 25hrs after I picked the car up from dealership. I called service More

by MRBROWN2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Greg Scott
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ann Hill
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Day
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2024 -

Byers Subaru Dublin responded

We are extremely sorry to hear about the frustration and inconvenience you have experienced with our service. As a company, we strive to provide top-quality service and it is clear that we fell short in this instance. We understand how important it is to have a working window for your vehicle, and we apologize for any inconvenience caused by its malfunction. We would like to make things right and remedy the issue as soon as possible. Our team will reach out to you directly to discuss the best course of action for resolving this problem. Thank you for bringing this to our attention, and we hope to regain your trust in us in the future.

Helpful
May 24, 2024

Always very professional, wanting to make sure all questions answered, friendly and helpful. Waiting area very comfortable More

by Brubeck52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 24, 2024 -

Byers Subaru Dublin responded

Thank you for taking the time to write this positive review! We are glad that you found our service to be professional and supportive. Providing top-notch customer service is our priority and we work hard to ensure that all of our customers have a comfortable experience. We hope to see you again soon at Byers!

Helpful
May 24, 2024

I’ve had two services performed in a month, one minor, one more major (ac compressor), and it was great! My service advisor Maria was wonderful and kept me informed throughout. I compared prices with inde More

by pall_dinner.07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria
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May 28, 2024 -

Byers Subaru Dublin responded

Thank you for choosing Byers for your recent vehicle services! We are so happy to hear that Maria provided you with excellent service and kept you informed throughout the entire process. It's also great to know that our prices were competitive with independent shops, we strive to offer the best value for our customers. If there is anything else we can do for you in the future, please don't hesitate to reach out. Thank you again for your patronage and recommendation!

Helpful
May 23, 2024

Great job of servicing my car and reviewing what they did.no car wash /vacuum More

by jwg_goodearth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Miller
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 24, 2024 -

Byers Subaru Dublin responded

Thank you for choosing Byers for your car servicing needs. I'm happy to hear that our team did a great job and took the time to review what was done. However, it seems like we may have missed one important detail - the car wash and vacuum service that we typically provide. My sincere apologies for this oversight. Please let us know next time you bring in your car and we'll make sure it's taken care of to your satisfaction. Thank you again for trusting us with your vehicle. Have a wonderful day!

Helpful
May 23, 2024

No pressure sales. Good information and friendly atmosphere. Good selection of vehicles. Don’t know yet about service. More

by optionsteeler_98
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Monte Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 24, 2024 -

Byers Subaru Dublin responded

Thank you for taking the time to leave a review, we are delighted to hear that you had a pleasant experience at Byers. We take pride in our no-pressure sales approach and strive to provide our customers with all the necessary information in a friendly atmosphere. We are constantly updating and expanding our vehicle selection, so be sure to check back often for new options. As for service, we can assure you that our team is dedicated to providing top-notch care for your vehicle needs. Thanks again for choosing Byers and please do not hesitate to reach out if there is anything else we can assist you with.

Helpful
May 23, 2024

Saturday morning express drive thru rocks. Service was quick and accurate. Nice waiting room too. More

by dheintzelman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 24, 2024 -

Byers Subaru Dublin responded

Thank you so much for the kind words and feedback, we're thrilled to hear that our service met your expectations at Byers. We've worked hard to create a convenient and efficient experience for our customers, and it means a lot to us that you enjoyed it. Our team takes pride in providing quick and accurate service, and we're happy to hear our waiting room was a pleasant place for you to relax. Thanks again for choosing Byers, and please don't hesitate to reach out if you need anything in the future. Have a great day!

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