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Byers Subaru Dublin

Columbus, OH

Overview
Employees
Reviews
Vehicles
4.7
1,689 Reviews
Byers Subaru Dublin has the new or used car you have been searching for "near me" at a price you can afford. With a friendly and helpful sales staff, highly skilled Subaru mechanics and multiple automotive certifications, Byers Subaru Dublin is your new Subaru dealer serving Columbus. Our mission is to make every customer a customer for life by consistently providing world class services. Superb customer care, competitive prices and a knowledgeable staff are a few of the things you will find at our new and used Subaru dealership. Learn more about what makes us great and sets us apart on our Why Buy from Us page. Visit us today and take a test drive in your dream Subaru or give us a call.
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2455 Billingsley Rd

Columbus, OH

43235

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Showing 1,689 reviews

May 01, 2024

I was traveling from Georgia and visiting Ohio. I had a situation to take care of my car, tires. So my car has wheel looks where I was not carrying key with me so I have to go to this dealer to tak More

by m_amarish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
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May 07, 2024 -

Byers Subaru Dublin responded

Thank you for choosing Byers Subaru Dublin during your travels to Ohio. We are delighted to hear that our team provided you with friendly and efficient service during your visit. We understand how important it is to have reliable and trustworthy service, especially when you are away from home. Our staff takes great pride in providing exceptional customer care and we are glad we were able to help take care of the situation with your car. We hope that you had a safe trip back to Georgia and please do not hesitate to reach out to us if there is anything else we can assist you with. Thank you again for choosing Byers Subaru Dublin.

April 29, 2024

This is the second Subaru that we've worked with Monty on. He's a blessing! When we had a hiccup with the order, John went above and beyond to find another dealer with a Legacy to be built and was able to More

by tbculp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Sneed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monte Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Gaunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Laub, John Gregory
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Apr 29, 2024 -

Byers Subaru Dublin responded

We are thrilled to hear about your positive experience at Byers Subaru Dublin, thank you for choosing us again! We are grateful for your loyalty and are so glad to have exceeded your expectations once again. We couldn't agree more when it comes to Monty- he is an invaluable part of our team and we are lucky to have him. We are also pleased to hear that John was able to resolve any issues with your order and ensure a smooth process for you. Our team works hard to go above and beyond for our customers and it's great to see them being recognized. We truly value our long time customers like yourself and appreciate the opportunity to continue serving you. We will be sure to pass along your compliments to Bob as well - thank you again for choosing Byers Subaru Dublin!

April 27, 2024

Nice waiting room. Easy to get an appointment. Fast service. Wonderful coffee machine. Very helpful staff. More

by SPSPAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
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May 10, 2024 -

Byers Subaru Dublin responded

Thank you for your positive review, we are delighted to hear that you enjoyed your visit to Byers Subaru Dublin! Our goal is always to make the service experience as smooth and efficient as possible, so it's great to hear that you were able to get an appointment and receive fast service. We take pride in our comfortable waiting room and our coffee machine which serves a variety of beverages. It's also wonderful to know that our staff was helpful during your visit. Thank you again for choosing us, we look forward to welcoming you back for any future car service needs!

April 26, 2024

Great experience. No pressure sales. Helpful finance team Best auto purchasing experience of my life. No xxxxxxxx. More

by jasonlaroche
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alec Holland, sales
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May 10, 2024 -

Byers Subaru Dublin responded

Thank you so much for your five-star review and kind words! We're thrilled to hear that you had such a great experience with our team at Byers Subaru Dublin. Our goal is to make the car buying process as stress-free and enjoyable as possible, so we're glad to know we succeeded in our mission. We especially appreciate you mentioning our no-pressure sales approach and helpful finance team - they work hard to ensure our customers have a positive experience from beginning to end. Thank you again for choosing us for your auto purchasing needs, and we look forward to seeing you back at our dealership in the future!

April 26, 2024

Excellent dealer to work with. You couldn’t find a better place to buy a car. The Subaru Outback Ltd. Is a superb car in every way. Safety, comfort and style. Our salesman, Ate More

by jtraveline
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Sneed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Atef Behery, John Gregory
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May 10, 2024 -

Byers Subaru Dublin responded

Thank you so much for your kind words and for choosing Byers Subaru Dublin as your preferred car dealership, We are so grateful for the 5-star rating and truly appreciate the recommendation! We will make sure to share your wonderful experience with both Atef and John, they will be ecstatic to know that their efforts are recognized by our valued customers like you. Don't hesitate to reach out if there's anything we can do to further help you in the future. Safe travels and until your next visit, take care. Cheers!

April 25, 2024

One of the things I spent thousands of dollars to have repaired and had to return several times to have checked last year was oil leaks. And now the warranty on that work has already expired and the quot More

by pbohn
Recommend Dealer
No
Employees Worked With
Danny
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Apr 29, 2024 -

Byers Subaru Dublin responded

Thank you for taking the time to share your experience at Byers Subaru Dublin. I am saddened to hear that your recent visit did not meet your expectations. Our service team prides themselves on providing high-quality and efficient repairs, and it is concerning to hear that we fell short in this area. We apologize for any inconvenience caused by the previous repair not being successful, which should have been covered by the warranty. We would be happy to work with you on potential solutions and provide a detailed breakdown of the cost for the repairs identified. Please do not hesitate to reach out to us directly so we can continue this conversation and find a resolution that works best for you. Thank you again for bringing this matter to our attention, and we hope to have the opportunity to regain your trust in our service department.

April 25, 2024

They make the car buying process easy and enjoyable. They also take time to explain everything about your purchase. More

by b.fink89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessie Scott, five stars, John Gregory
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May 07, 2024 -

Byers Subaru Dublin responded

Thank you so much for your 5-star review! We're thrilled to hear that our team at Byers Subaru Dublin made the car buying process easy and enjoyable for you. Our goal is to provide exceptional customer service and we're glad to know that it was reflected in your experience. Thank you also for mentioning our sales team's thoroughness in explaining everything about your purchase - we believe in ensuring that our customers are fully informed every step of the way. Thanks again for choosing Byers Subaru Dublin, we appreciate your business and hope to see you again in the future!

April 25, 2024

Very polite and helpful. Nice wait room if you want to wait while service is being completed. More

by jeannehanigan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
Report | Print
Apr 29, 2024 -

Byers Subaru Dublin responded

Thank you so much for your 5-star review! We are thrilled to hear that you had a positive experience at Byers Subaru Dublin. It makes us happy to know that our team was polite and helpful during your visit. We take pride in creating a welcoming and comfortable environment for our customers, and we're glad you enjoyed the waiting room while your service was being completed. Thank you again for choosing Byers Subaru Dublin and we hope to see you again soon!

April 25, 2024

Very timely and efficient. The quick service drop off is a great program. Happy I signed up for the maintenance program! More

by Dan.havener
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
Report | Print
Apr 29, 2024 -

Byers Subaru Dublin responded

Thank you for taking the time to leave a review about your experience at Byers Subaru Dublin! We are delighted to hear that you were pleased with our quick service drop off program and that you have signed up for our maintenance program. We take great pride in providing timely and efficient service to all of our customers and we truly appreciate your kind words. Thank you for choosing Byers Subaru and we look forward to continuing to meet your automotive needs in the future!

April 24, 2024

Teresa is amazing and very customer centric. She has made both purchases very comfortable and easy. My wife has high anxiety when dealing with these types of situations and she enjoys working wi More

by owspks
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russ in finance (?), Teresa Hoffman
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May 02, 2024 -

Byers Subaru Dublin responded

Thank you for your glowing review, and congratulations on your recent purchase with us here at Byers Subaru Dublin! We are thrilled to hear that Teresa provided exceptional customer service and made the car buying process smooth and enjoyable for both you and your wife. We take pride in our team members who go above and beyond for our customers, and we will make sure to share your kind words with Teresa. Thank you for choosing to do business with us, and we look forward to being a part of any future vehicle purchases or needs you may have. Happy driving!

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