Byers Subaru Dublin

Byers Subaru Dublin responded

Thank you so much for the stellar review, we are thrilled to hear that you had a great experience with our service team at Byers Subaru Dublin! Our goal is always to provide prompt and friendly service at a reasonable price, so it's wonderful to know that we were able to deliver that for you. We truly appreciate your business and hope to see you again in the future. Drive safely!

Byers Subaru Dublin responded

Thank you for taking the time to share your positive experience at Byers Subaru Dublin. We are glad you found our team to be accommodating and provided excellent service even without an appointment. Your satisfaction is our top priority! We appreciate your recommendation and look forward to seeing you again in the future.

Byers Subaru Dublin responded

We are thrilled to hear that you had such an enjoyable experience at Byers Subaru Dublin! Our goal is to make the car buying process as easy and stress-free as possible, so it's wonderful to know that we were able to achieve that with you. Thank you for recommending us and for highlighting our knowledgeable and helpful salesperson. We appreciate your business and hope to see you again in the future!

Byers Subaru Dublin responded

Thank you for choosing Byers Subaru Dublin for your recent service needs. We greatly appreciate your positive review and are delighted to hear that you were satisfied with the speed and pricing of our services. Providing excellent value for our customers is always a top priority for us. We strive to offer competitive prices without compromising on quality, so it's wonderful to know we could meet your expectations in this regard. Thank you again for taking the time to share your experience with us. We look forward to continuing to serve you and your vehicle in the future.

Byers Subaru Dublin responded

Hi there! Thank you for choosing Byers Subaru Dublin for your recent car purchase. I'm happy to hear that everything else during your visit was great! However, I apologize if you felt pressured or intimidated during the finance agreement process. Our goal is to ensure a comfortable and stress-free experience for all our customers, so I will be sure to address this with our team. Thank you for bringing this to our attention and please don't hesitate to reach out if there's any additional feedback or concerns you'd like to share. We truly appreciate your business and hope you're enjoying your new vehicle!

Byers Subaru Dublin responded

Thank you for taking the time to share your feedback about your recent service experience. We are so glad to hear that Leila provided you with knowledgeable and attentive service during your visit to Byers Subaru Dublin. We apologize for any inconvenience caused by the time and date reset not being accurate after your previous service with us. Our goal is always to provide top-notch customer service, including satisfying requests for additional services or adjustments. Please don't hesitate to reach out if there is anything else we can assist with in the future. Thank you again for choosing Byers Subaru Dublin and we look forward to seeing you again soon!

Byers Subaru Dublin responded

We are very sorry to hear about the recurring issues with your car, and we want to assure you that this is not the level of service we strive for at Byers Subaru Dublin. We understand how frustrating it can be to have your vehicle returned to you without the issue being resolved, and we apologize for any inconvenience this has caused you. Please know that our team always aims to provide high-quality repairs and ensure our customers are satisfied with their service experience. We would appreciate the opportunity to make things right and properly fix your car. If you could please reach out to our service manager at gscott@byersauto.com, we would be happy to schedule an appointment for you as soon as possible. Thank you for bringing this issue to our attention, and again, please accept our sincerest apologies. We truly value your business and hope to have the chance to make it up to you in the future. Warmly, The Byers Subaru Dublin team

Byers Subaru Dublin responded

Hi Stacey and Tessa! Thank you for taking the time to share your positive experience with Atef at Byers Subaru Dublin. We are delighted to hear that he provided exceptional customer service during both of your visits. Our team is dedicated to creating a positive and enjoyable car buying experience, especially for first-timers. We appreciate your loyalty and look forward to seeing you again in the future. Happy driving!

Byers Subaru Dublin responded

Thank you for taking the time to share your recent experience at Byers Subaru Dublin! We appreciate your kind words regarding our clean reception area and system for service progress. It's always nice to hear that our efforts are recognized and appreciated by our customers. We're also glad to hear that you were satisfied with the additional work that was quoted and accepted. Our team takes great pride in providing thorough and quality service, and it's wonderful to know that we met your expectations. If there is anything else we can do for you in the future, please don't hesitate to reach out. We look forward to seeing you again at Byers Subaru Dublin!

Byers Subaru Dublin responded

Hi there, I'm sorry to hear about the wait time you experienced during your oil change appointment. We always strive to provide efficient and timely service to our customers and it seems we fell short on this occasion. Thank you for bringing this to our attention so we can make improvements moving forward. We hope you were still able to enjoy your experience at Byers Subaru Dublin and we look forward to providing even better service in the future.