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Byers Subaru Dublin

Columbus, OH

Overview
Employees
Reviews
Vehicles
4.7
1,672 Reviews
Byers Subaru Dublin has the new or used car you have been searching for "near me" at a price you can afford. With a friendly and helpful sales staff, highly skilled Subaru mechanics and multiple automotive certifications, Byers Subaru Dublin is your new Subaru dealer serving Columbus. Our mission is to make every customer a customer for life by consistently providing world class services. Superb customer care, competitive prices and a knowledgeable staff are a few of the things you will find at our new and used Subaru dealership. Learn more about what makes us great and sets us apart on our Why Buy from Us page. Visit us today and take a test drive in your dream Subaru or give us a call.
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2455 Billingsley Rd

Columbus, OH

43235

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Showing 1,672 reviews

December 06, 2023

I have leased and purchased several vehicles from Byers Subaru over the years. I have always had the privilege of working with Atef Behey. More

by luann.craig12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Sneed
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Day
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Atef Behery
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Dec 06, 2023 -

Byers Subaru Dublin responded

Thank you for the kind words, Luann! We are delighted to hear that you have had positive experiences with Atef and Byers Subaru Dublin. It's wonderful to receive feedback like this from loyal customers like you. We're thrilled to know that we've been able to provide you with great cars and customer service over the years. We look forward to serving as your automotive headquarters in the future!

December 02, 2023

Very helpful and responsive to my needs and questions. They made suggestions and explained various options very clearly. More

by moorewrmoore
Recommend Dealer
Yes
Employees Worked With
Monte Curry
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Dec 05, 2023 -

Byers Subaru Dublin responded

We're so relieved to hear that you had such a pleasant experience at Byers Subaru Dublin! We strive to provide our customers with excellent service and it's wonderful to know your expectations were exceeded. Thank you for taking the time to review us! It's customers like you who make coming to work every day enjoyable. If there is anything else we can do for you, please don't hesitate to reach out. We hope you will continue to trust us for all of your automotive needs in the future!

December 02, 2023

Clean, timely, overall great experience. I appreciate being able to drop in, convenient for me More

by tnkgardner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
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Dec 04, 2023 -

Byers Subaru Dublin responded

Thank you for your kind review! We're so pleased to hear that you had a great experience at Byers Subaru Dublin. Our staff is always happy to help if you can drop in unexpectedly and we appreciate the convenience it brings to our valued customers like yourself. Your feedback is invaluable and we are glad that you had such a pleasant experience with us. Thank you for choosing Byers Subaru Dublin!

December 01, 2023

I was provided with the service quickly and it was a during one of their busiest days. More

by I don’t know what that is
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
Report | Print
Dec 05, 2023 -

Byers Subaru Dublin responded

Thank you for your 5-star rating, and for allowing us to take care of your vehicle here at Byers Subaru Dublin. We understand how valuable your time is, and the fact that you were able to get the service you needed on one of our busiest days is a testament to our hardworking and dedicated team who do their best to provide excellent customer service. We appreciate your patronage and look forward to seeing you again soon!

November 30, 2023

Great staff. Confident with the service techs I would recommend Byers to family and friends More

by jill.howard134
Recommend Dealer
Yes
Employees Worked With
Tracy
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Nov 30, 2023 -

Byers Subaru Dublin responded

Jill, thank you for taking the time to write a review about Byers Subaru Dublin! We are honored that you would recommend us to your family and friends. Our staff works hard to make sure our customers are equipped with the best service possible and we're glad that you had a positive experience. We appreciate your vote of confidence in us and look forward to communicating with you soon.

November 30, 2023

fixed problem took 1-1/2 hours for slow tire leak fix the gal at service desk was great More

by rjrosejohn
Recommend Dealer
Yes
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Nov 30, 2023 -

Byers Subaru Dublin responded

Thank you for taking the time to review Byers Subaru Dublin! We're pleased you found our service desk team member wonderful, and we appreciate your patience as we worked to resolve your tire leak problem. We strive to provide world-class customer service and it's rewarding when a customer is satisfied with their experience. We value your feedback and look forward to welcoming you back soon. If there is ever anything else that we can do for you in the future, feel free to reach out - we are here for you!

November 30, 2023

Thorough as fast Provided good information and recommended best coupon. You've got enough words now. More

by jmfclf
Recommend Dealer
Yes
Employees Worked With
Grayson
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Nov 30, 2023 -

Byers Subaru Dublin responded

Thank you so much for your five star review of Byers Subaru Dublin! We are proud to hear that we were able to provide you with thorough, timely service. It's great that you found the information we provided to be helpful and appreciate you noting our coupon offerings. Once again, thank you for taking the time to leave us this wonderful review. We hope to continue providing a satisfactory experience for all our customers in the future.

November 30, 2023

word word word word word word word word word word word Stip bothering me for these damned reviews word word word word word!!!!! More

by cndevegv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
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Dec 01, 2023 -

Byers Subaru Dublin responded

We appreciate your 5-star review of Byers Subaru Dublin!

November 29, 2023

Teresa was great and really helpful. Finance took a long time. I love my new Subaru More

by kendrafrontz
Recommend Dealer
Yes
Employees Worked With
Teresa Hoffman
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Nov 29, 2023 -

Byers Subaru Dublin responded

Thank you for your review Kendra! We are pleased to hear that you had great experience with Teresa and that you love your new Subaru. We apologize for the time it took in finance and we take feedback of this kind very seriously. Your satisfaction is our number one priority, so we thank you for bring this to our attention. Should there be anything else we can do to make your experience even better moving forward, reach out to us directly!

November 29, 2023

They took care of what I scheduled to have done and investigated another issue I had and told me what the issue was and the additional cost that was involved and they took care of it while I was there. More

by PAMELA.GATTON
Recommend Dealer
Yes
Employees Worked With
Subaru Service department
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Nov 30, 2023 -

Byers Subaru Dublin responded

Thank you for taking the time to leave your feedback about Byers Subaru Dublin, Pamela. We appreciate both the 3-star rating and the detailed description of your experience. It's heartening to hear that our team took care of the work you had scheduled and also helped investigate another issue you had. We strive to tailor our services to our customer's needs and are glad this was the case in your visit with us. If there is anything else we can do for you in the future, please don't hesitate to reach out. We look forward to any chance we have to show you our commitment to excellence in customer service!

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