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Byers Subaru Dublin

Columbus, OH

Overview
Employees
Reviews
Vehicles
4.7
1,695 Reviews
Byers Subaru Dublin has the new or used car you have been searching for "near me" at a price you can afford. With a friendly and helpful sales staff, highly skilled Subaru mechanics and multiple automotive certifications, Byers Subaru Dublin is your new Subaru dealer serving Columbus. Our mission is to make every customer a customer for life by consistently providing world class services. Superb customer care, competitive prices and a knowledgeable staff are a few of the things you will find at our new and used Subaru dealership. Learn more about what makes us great and sets us apart on our Why Buy from Us page. Visit us today and take a test drive in your dream Subaru or give us a call.
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2455 Billingsley Rd

Columbus, OH

43235

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Showing 1,695 reviews

January 02, 2024

A great car buying experience. I love my new Subaru Outback. Atef was responsive, informative and passionate about Subaru. More

by rtonetti
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Atef Behery, John Gregory
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Jan 02, 2024 -

Byers Subaru Dublin responded

Thank you for choosing Byers Subaru Dublin and congratulations on your new Subaru Outback! We're thrilled to hear that Atef provided a great car buying experience and was able to share their passion for the Subaru brand. Enjoy your new ride and please don't hesitate to reach out if you need anything. Thank you again for your business!

December 30, 2023

I had a problem with a tire and used the Express service. A technician found that the tire had been ruined by a piece of metal and had to be replaced. The staff did a nice job of communicating with me thro More

by rbeach3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
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Jan 03, 2024 -

Byers Subaru Dublin responded

Thank you for leaving a review, we're happy to hear that your experience with our Express service and staff was a positive one. We strive to make our customers feel informed and taken care of during the service process. I'm sorry to hear that your experience with the sales department did not meet your expectations. We value feedback from our customers and will pass on your comments to the necessary teams in order to improve our customer experience in all areas. We greatly appreciate your continued support and look forward to providing exceptional service for all future visits. Thank you for choosing Byers Subaru Dublin!

December 28, 2023

A great car buying experience. Teresa Hoffman went over and above. I love my new Crosstrek! I would recommend Byers Subaru Dublin to anyone looking for a great car and customer ser More

by lauralmoore
Recommend Dealer
Yes
Employees Worked With
Teresa Hoffman
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Dec 28, 2023 -

Byers Subaru Dublin responded

Thank you for choosing Byers Subaru Dublin, Laura! We're so glad to hear that Teresa was able to provide exceptional service and help you find your perfect car. Welcome to the Subaru family! We truly appreciate your recommendation and hope to see you back at our dealership in the future. Enjoy your new Crosstrek!

December 26, 2023

My salesman was gone but the girl in service department took care of me! Fantastic! More

by mikekirtos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know her name!
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Dec 27, 2023 -

Byers Subaru Dublin responded

Thank you for the kind words and positive feedback, Mike! We are delighted to hear that our service department took care of you and provided excellent customer service. We pride ourselves on our exceptional team and we will make sure to pass along your compliments to them. Thanks again for choosing Byers Subaru Dublin, we look forward to welcoming you back in the future!

December 24, 2023

Comfortable and pleasant place to buy a car. . Atef, is great… service is great, too.. More

by Bobby.boucher
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Atef Behery
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Dec 27, 2023 -

Byers Subaru Dublin responded

Thank you for taking the time to share your recent experience with us, Bobby. We strive to make our dealership a comfortable and pleasant place for all of our customers, and it's wonderful to hear that you feel we achieved that goal. Atef will be thrilled to hear of your praise and we're glad our service team could also provide excellent care during your visit. Thank you for choosing Byers Subaru Dublin and we hope to see you again in the future!

December 23, 2023

It was one of the best experiences buying a new car. We are very pleased with how patient Renae was with us in explaining everything. After sale follow-up is beyond expected and appreciated. More

by kitzys
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Renae Marcum
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Dec 26, 2023 -

Byers Subaru Dublin responded

Thank you for your kind words! We're so glad to hear that your experience at Byers Subaru Dublin was a positive one and that Renae was able to assist in every way. Providing exceptional customer service, both during and after the sale, is our top priority and we're glad to know it's appreciated. Thank you for choosing us for your new car purchase and we look forward to continuing to exceed your expectations in the future.

December 15, 2023

So far I am satisfied with the service I received. Everyone is friendly and helpful. More

by MUMZBAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
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Dec 19, 2023 -

Byers Subaru Dublin responded

Thank you for leaving a review for Byers Subaru Dublin, we are happy to have met your expectations and appreciate your feedback! We strive to provide friendly and helpful service to all our customers, and it's great to hear that this reflects in our reviews. Thank you again for taking the time to leave us a review!

December 14, 2023

It was the best experience I’ve ever had buying a vehicle. Purchase and follow-up was excellent. More

by Susan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Sneed
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Jackson
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Dec 18, 2023 -

Byers Subaru Dublin responded

Thank you so much for the kind comments, Susan! We strive to make sure every customer leaves with a positive experience and we're glad to hear that's what you experienced. We appreciate your review and thank you for choosing Byers Subaru Dublin. We look forward to seeing you in the future for your next vehicle purchase!

December 13, 2023

I have been dealing with Byers Dublin Subaru since they established this dealership location. They have always been excellent to work with from the new car and service perspectives. Their follow up after t More

by randjbowman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Sneed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Laub, John Gregory
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Dec 18, 2023 -

Byers Subaru Dublin responded

We are thrilled to hear that you have been a customer of Byers Subaru Dublin for so long! On behalf of our entire team, thank you for your loyalty and the great review. It is truly wonderful to know that your experience has been consistently above and beyond your expectations. Our commitment to continued excellent customer service is something we are passionate about, and knowing that it has paid off makes us so proud. We can't wait to earn your business again on your next visit!

December 11, 2023

Service people are very helpful and they had us out in no time. Really enjoyed the hot chocolate. More

by iiijakes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
Report | Print
Dec 11, 2023 -

Byers Subaru Dublin responded

We are overjoyed to hear that you had such a delightful experience here at Byers Subaru Dublin! Thank you for taking the time to let us know how we did. Our service team strives to ensure each guest leaves happy, and your review is confirmation they're doing just that. Once again, thank you for your 5-star review. We look forward to seeing you soon.

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