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Byers Subaru Dublin

Columbus, OH

Overview
Employees
Reviews
Vehicles
4.7
1,670 Reviews
Byers Subaru Dublin has the new or used car you have been searching for "near me" at a price you can afford. With a friendly and helpful sales staff, highly skilled Subaru mechanics and multiple automotive certifications, Byers Subaru Dublin is your new Subaru dealer serving Columbus. Our mission is to make every customer a customer for life by consistently providing world class services. Superb customer care, competitive prices and a knowledgeable staff are a few of the things you will find at our new and used Subaru dealership. Learn more about what makes us great and sets us apart on our Why Buy from Us page. Visit us today and take a test drive in your dream Subaru or give us a call.
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2455 Billingsley Rd

Columbus, OH

43235

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Showing 1,670 reviews

November 18, 2023

Way too expensive! It’s sad that you have to pay so much for labor to get trusted dealership work. I literally save lives as a nurse and I don’t make near what you char More

by Wildlifekm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None of these people are who I worked with
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Nov 20, 2023 -

Byers Subaru Dublin responded

Thank you for your feedback, and we appreciate you taking the time to review us! We understand concerns about labor costs and want you to know that here at Byers Subaru Dublin, we always have our customers' best interests at heart. Our ultimate mission is to ensure that your vehicles are kept in the best possible working condition. We also strive to provide the best customer service possible, while maintaining a competitive pricing structure. We’re proud of the quality of work our team provides every day and would love for you keep us in mind whenever your vehicle needs servicing. Thank you again for sharing your input--it is greatly appreciated!

November 18, 2023

My experience Byers Subaru has always been very good. The staff and service is very professional and very concerned about customer satisfaction. More

by mtracewell630
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill, Chad Braunbeck
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Nov 22, 2023 -

Byers Subaru Dublin responded

Thank you for your review of Byers Subaru Dublin! We are delighted to hear that our staff and service provided you with a professional and satisfactory experience. Customer satisfaction is one of our top priorities, and we thank you for recognizing that! We hope to serve you again in the future.

November 17, 2023

Our salesperson, Renae Marcum, was great. She provided very helpful guidance, went out of her way to respond to every question, and alerted us to new promotions up to the date of delivery of More

by Outback 2024
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
RENAE MARCUM, John Gregory
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Nov 22, 2023 -

Byers Subaru Dublin responded

Thank you for taking the time to share your experience at Byers Subaru Dublin, we're delighted that your visit was a positive one! We strive to make sure each customer has the best possible experience with us and I'm so pleased to hear that our team achieved this. It's wonderful news that Renae was able to deliver an exceptional level of service during your car purchase - she is a great asset and we're proud of her contribution. The entire team takes pride in providing top notch service, so thank you for mentioning John and our finance advisors. Hopefully we get the chance to serve you again soon!

November 17, 2023

Service is friendly and efficient. Issues with the car are explained in detail along with options. More

by manateemels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
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Nov 22, 2023 -

Byers Subaru Dublin responded

Thank you for your review, we are pleased to hear our service was friendly and efficient! We understand that having issues with your car can be inconvenient and we strive to explain the issue as clearly as possible so that you have all the information needed to make the right decisions. It is our aim to offer a personalized experience tailored to each individual customer and provide options that best fit your needs. We appreciate you taking the time to write this review and we look forward to seeing you again soon at Byers Subaru Dublin!

November 16, 2023

Excellent service overall, one of the easiest transaction I've ever had at auto dealership. More

by raminaka
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Sneed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Jackson
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Nov 16, 2023 -

Byers Subaru Dublin responded

Thank you so much for your glowing review! It means the world to us to receive feedback like this. It sounds like you had a great experience at Byers Subaru Dublin and we are delighted to hear it!

November 16, 2023

The Subaru Dealership in Dublin is clean and inviting! The staff is warm and kind! More

by jaxfighter2390
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Sneed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Jackson
Report | Print
Nov 16, 2023 -

Byers Subaru Dublin responded

Thank you so much for your kind words! We're so happy to hear that your experience with us was warm and inviting, it's our goal to make every customer feel taken care of. We deeply appreciate you recommending Byers Subaru Dublin and we hope to welcome you back soon.

November 16, 2023

I have been dealing with Byers Dublin Subaru since they took over the dealership form Patrick Motors. They have always been excellent to work with for car sales and for service. More

by randjbowman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Sneed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Gregory, Ann Hill
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Nov 17, 2023 -

Byers Subaru Dublin responded

Thanks for your feedback, and for choosing Byers Subaru Dublin! We're delighted to hear that we've been able to meet and exceed your automotive needs over time. Our team strives to provide nothing but the best quality sales and service to our customers, and your kind words reassure us that we are on track. Thank you for being such a loyal customer of ours - we look forward to continuing to serve you in the years to come.

November 16, 2023

Teresa and Will. They gave great service. Would absolutely go to them again. They were so kind and knowledgeable. Very helpful and will use them again More

by AFERGUSON11
Recommend Dealer
Yes
Employees Worked With
Teresa and Will. They gave great service. Would go to them again
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Nov 21, 2023 -

Byers Subaru Dublin responded

Thank you for your glowing review of Teresa and Will from Byers Subaru Dublin. We are so glad they were able to make your experience enjoyable and stress-free. It truly warms our heart to know that their work had an impact on you. We recognize how difficult it can be to shop for a car which is why we strive to make it as hassle free as possible with the expertise of our team members like Teresa and Will who are more than happy to answer any questions about our services, products, or process. We hope you will come visit us again if you ever need assistance in the future!

November 15, 2023

Very welcoming upon entering this dealership! Was immediately greeted by personnel and inquired how they could assist us. Relaying what I was looking for and options available, I was able to test More

by s kat
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aidan Phipps, John Gregory
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Nov 17, 2023 -

Byers Subaru Dublin responded

Thank you for your wonderful review, and for choosing Byers Subaru Dublin! We are truly committed to ensuring that all of our customers have the best experience when visiting our dealership. We're thrilled you had a great experience with us and found the vehicle that fit all of your needs and wish list. It's wonderful to hear that our team was so helpful and engaging throughout your journey! We strive every day to provide exemplary customer service and make sure everyone's questions and needs are taken care of. We appreciate you for taking the time to share your positive experience; we hope to see you again soon!

November 15, 2023

Excellent service. Wait was very short given all they did. My “go to” place for service!! More

by betz.3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
Report | Print
Nov 17, 2023 -

Byers Subaru Dublin responded

Thank you so much for your wonderful review, and for choosing Byers Subaru Dublin. We really appreciate your kind words about the quality of our service and the short wait times. It’s our goal to give every one of our customers the best experience possible, every time they visit us. We are delighted we were able to deliver excellence in service and that it made such an impression on you! We hope this will be the start of a long relationship with you and we look forward to seeing you at Byers Subaru Dublin soon.

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