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Byers Subaru Dublin

Columbus, OH

Overview
Employees
Reviews
Vehicles
4.7
1,695 Reviews
Byers Subaru Dublin has the new or used car you have been searching for "near me" at a price you can afford. With a friendly and helpful sales staff, highly skilled Subaru mechanics and multiple automotive certifications, Byers Subaru Dublin is your new Subaru dealer serving Columbus. Our mission is to make every customer a customer for life by consistently providing world class services. Superb customer care, competitive prices and a knowledgeable staff are a few of the things you will find at our new and used Subaru dealership. Learn more about what makes us great and sets us apart on our Why Buy from Us page. Visit us today and take a test drive in your dream Subaru or give us a call.
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2455 Billingsley Rd

Columbus, OH

43235

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Showing 1,695 reviews

November 30, 2023

word word word word word word word word word word word Stip bothering me for these damned reviews word word word word word!!!!! More

by cndevegv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
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Dec 01, 2023 -

Byers Subaru Dublin responded

We appreciate your 5-star review of Byers Subaru Dublin!

November 29, 2023

Teresa was great and really helpful. Finance took a long time. I love my new Subaru More

by kendrafrontz
Recommend Dealer
Yes
Employees Worked With
Teresa Hoffman
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Nov 29, 2023 -

Byers Subaru Dublin responded

Thank you for your review Kendra! We are pleased to hear that you had great experience with Teresa and that you love your new Subaru. We apologize for the time it took in finance and we take feedback of this kind very seriously. Your satisfaction is our number one priority, so we thank you for bring this to our attention. Should there be anything else we can do to make your experience even better moving forward, reach out to us directly!

November 29, 2023

They took care of what I scheduled to have done and investigated another issue I had and told me what the issue was and the additional cost that was involved and they took care of it while I was there. More

by PAMELA.GATTON
Recommend Dealer
Yes
Employees Worked With
Subaru Service department
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Nov 30, 2023 -

Byers Subaru Dublin responded

Thank you for taking the time to leave your feedback about Byers Subaru Dublin, Pamela. We appreciate both the 3-star rating and the detailed description of your experience. It's heartening to hear that our team took care of the work you had scheduled and also helped investigate another issue you had. We strive to tailor our services to our customer's needs and are glad this was the case in your visit with us. If there is anything else we can do for you in the future, please don't hesitate to reach out. We look forward to any chance we have to show you our commitment to excellence in customer service!

November 28, 2023

Byers Subaru Dublin is a great dealership to work with. We have worked with the same sales rep for our past three cars. Obviously we feel we are getting good service or we would not return. Byers provid More

by Tim Eades
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse in Finance, Atef Behery
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Nov 28, 2023 -

Byers Subaru Dublin responded

Thank you, Tim, for your kind words about Byers Subaru Dublin. We're honored to have you as part of our family and are glad that we could be there to help you find your last three cars! It means the world to us when customers find value in the level of service they receive, so it's gratifying that you recognized ours. Providing a clear understanding of all the products and services we offer is paramount. We strive to create an environment in which everyone feels respected and well-informed throughout their experience with us. We look forward to helping you find your next car!

November 28, 2023

Express needs to be under 1 hour. I have no further comments. Please stop the survey. More

by MATTHEW.YODER85
Recommend Dealer
Yes
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Nov 29, 2023 -

Byers Subaru Dublin responded

Thank you for visiting Byers Subaru Dublin and taking the time to review your experience, Matthew! We appreciate your feedback and suggestions. We value customers like you who value their time, and understand that quality service needs to be done quickly without compromising excellent craftsmanship. We are continuously aiming to improve our Express service, so we will incorporate your suggestion in setting our standards for Express service timing. Please consider visiting us again in the near future as we strive to provide an even faster turnaround experience that meets your satisfaction. If you have any questions or other feedback, please do not hesitate to get in touch with us directly. Thank you for choosing Byers Subaru Dublin!

November 27, 2023

Excellent I was able to get above and beyond service with Monte. He was very responsive to me More

by samuelejonessr
Recommend Dealer
Yes
Employees Worked With
Monte
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Nov 27, 2023 -

Byers Subaru Dublin responded

Thank you for leaving your review and for choosing Byers Subaru Dublin! We are glad to hear that you had a great experience with Monte, and appreciate your kind words. We strive to provide exceptional and personalized customer service to all our customers, so it's always wonderful to hear when we have achieved this. We look forward to seeing you again in the future!

November 27, 2023

Friendly service and waiting area is comfortable and well stocked with refreshments. Express service allows a short time frame for the customer wait. More

by rsgrand
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Haskins
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Sneed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Day
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Atef Behery, Ann Hill
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Nov 28, 2023 -

Byers Subaru Dublin responded

Thank you for your wonderful review of Byers Subaru Dublin! We appreciate your kind words about our friendly service and comfortable waiting area. Our talented technicians work hard to get your vehicle serviced quickly, which is why we offer Express Service. We're glad you found it helpful during your visit. We look forward to seeing you again on your next visit! Thank you for choosing Byers Subaru Dublin.

November 26, 2023

Ann Hill in the Service Department is excellent and so very helpful! Wonderful to have a very knowledgeable woman on your staff. More

by SCOTT.961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
Report | Print
Nov 27, 2023 -

Byers Subaru Dublin responded

Thank you for your review and kind words about Ann Hill in the Service Department at Byers Subaru Dublin! We take great pride in hiring talented employees that bring expertise and warmth to our company, and we are thrilled to hear that Ann is exceeding your expectations. It is our pleasure to provide professional and friendly service to all of our customers. We hope you have a great day, and look forward to seeing you again soon!

November 26, 2023

Explains things well Takes good care of customers and that is all part of good service More

by hafstg
Recommend Dealer
Yes
Employees Worked With
Greg Scott, Greg Scott
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Nov 27, 2023 -

Byers Subaru Dublin responded

Thank you for taking the time to write such a glowing review of your experience at Byers Subaru Dublin! We strive to take good care of our customers and are so pleased to hear that we exceeded your expectations. We understand how important it is for our customers to be informed and it makes us very happy to know that everything had been explained well when you visited. We look forward to seeing you soon in the future and thank you again for being such an awesome customer!

November 26, 2023

Friendly and knowledgeable people were ready to check on the problem with my car. The receptionist showed me the picture of the damage inflicted by previous personnel in the oil change place that I had patr More

by SUSANCORWIN_50
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
Report | Print
Nov 27, 2023 -

Byers Subaru Dublin responded

Thank you for choosing Byers Subaru Dublin, and for taking the time to share your experience. We are glad to hear that our team was friendly and knowledgeable in helping you understand the damage done by the previous oil change place. We strive to offer top-notch service and care for all our customers and we're delighted that our team could show you the issue with your car right away. Your feedback is much appreciated! We will ensure that this information is shared with our team at Byers Subaru Dublin. Thank you again for being a loyal customer, it's been a pleasure serving you!

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