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Byers Subaru Dublin

Columbus, OH

Overview
Employees
Reviews
Vehicles
4.7
1,695 Reviews
Byers Subaru Dublin has the new or used car you have been searching for "near me" at a price you can afford. With a friendly and helpful sales staff, highly skilled Subaru mechanics and multiple automotive certifications, Byers Subaru Dublin is your new Subaru dealer serving Columbus. Our mission is to make every customer a customer for life by consistently providing world class services. Superb customer care, competitive prices and a knowledgeable staff are a few of the things you will find at our new and used Subaru dealership. Learn more about what makes us great and sets us apart on our Why Buy from Us page. Visit us today and take a test drive in your dream Subaru or give us a call.
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2455 Billingsley Rd

Columbus, OH

43235

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Showing 1,695 reviews

November 16, 2023

Excellent service overall, one of the easiest transaction I've ever had at auto dealership. More

by raminaka
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Sneed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Jackson
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Nov 16, 2023 -

Byers Subaru Dublin responded

Thank you so much for your glowing review! It means the world to us to receive feedback like this. It sounds like you had a great experience at Byers Subaru Dublin and we are delighted to hear it!

November 16, 2023

The Subaru Dealership in Dublin is clean and inviting! The staff is warm and kind! More

by jaxfighter2390
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Sneed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Jackson
Report | Print
Nov 16, 2023 -

Byers Subaru Dublin responded

Thank you so much for your kind words! We're so happy to hear that your experience with us was warm and inviting, it's our goal to make every customer feel taken care of. We deeply appreciate you recommending Byers Subaru Dublin and we hope to welcome you back soon.

November 16, 2023

I have been dealing with Byers Dublin Subaru since they took over the dealership form Patrick Motors. They have always been excellent to work with for car sales and for service. More

by randjbowman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Sneed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Gregory, Ann Hill
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Nov 17, 2023 -

Byers Subaru Dublin responded

Thanks for your feedback, and for choosing Byers Subaru Dublin! We're delighted to hear that we've been able to meet and exceed your automotive needs over time. Our team strives to provide nothing but the best quality sales and service to our customers, and your kind words reassure us that we are on track. Thank you for being such a loyal customer of ours - we look forward to continuing to serve you in the years to come.

November 15, 2023

Very welcoming upon entering this dealership! Was immediately greeted by personnel and inquired how they could assist us. Relaying what I was looking for and options available, I was able to test More

by s kat
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aidan Phipps, John Gregory
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Nov 17, 2023 -

Byers Subaru Dublin responded

Thank you for your wonderful review, and for choosing Byers Subaru Dublin! We are truly committed to ensuring that all of our customers have the best experience when visiting our dealership. We're thrilled you had a great experience with us and found the vehicle that fit all of your needs and wish list. It's wonderful to hear that our team was so helpful and engaging throughout your journey! We strive every day to provide exemplary customer service and make sure everyone's questions and needs are taken care of. We appreciate you for taking the time to share your positive experience; we hope to see you again soon!

November 15, 2023

Excellent service. Wait was very short given all they did. My “go to” place for service!! More

by betz.3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
Report | Print
Nov 17, 2023 -

Byers Subaru Dublin responded

Thank you so much for your wonderful review, and for choosing Byers Subaru Dublin. We really appreciate your kind words about the quality of our service and the short wait times. It’s our goal to give every one of our customers the best experience possible, every time they visit us. We are delighted we were able to deliver excellence in service and that it made such an impression on you! We hope this will be the start of a long relationship with you and we look forward to seeing you at Byers Subaru Dublin soon.

November 14, 2023

Everyone is on their phones no one offers help, why are there 2 TVs on different channels More

by katesturgill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ann Hill
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Nov 14, 2023 -

Byers Subaru Dublin responded

Thank you for taking the time to leave a review about Byers Subaru Dublin, Kate. We're sorry that your experience was less than satisfactory. We understand how important it is for our customers to receive helpful customer service and we strive to meet this expectation with each visit. The presence of two TVs playing different programming could also have been distracting - we'll factor this feedback into our customer service model. Rest assured that we value your input and will use it to help us improve our business operations.

November 13, 2023

I had a great experience buying the Outback. Atef was incredibly helpful and very knowledgeable about any question I asked him. I would highly recommend working with Atef for a stress free buyin More

by joshdhigh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Atef Behery
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Nov 13, 2023 -

Byers Subaru Dublin responded

Thank you for your kind words, Josh! We are so pleased to hear about your positive buying experience from Atef at Byers Subaru Dublin. It's our team's goal to provide every customer with the best possible service and shopping experience, and we are thrilled that Atef was able to make sure that happened for you. We will be sure to pass along your praise. Thank you again for your feedback--we hope to see you back in the dealership soon!

November 10, 2023

Good customer service and nice waiting room. They do free car wash after oil change More

by kofiagyei75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
Report | Print
Nov 10, 2023 -

Byers Subaru Dublin responded

Thank you for your 5 star review of Byers Subaru Dublin, we really appreciate your feedback! We strive to offer a great customer experience and are delighted that you enjoyed it. Our staff is dedicated to excellent service and it's so reassuring to hear that we're achieving that. We also take great pride in offering complimentary car washes after oil changes—it's one of the many ways we thank our customers for their loyalty. We're thrilled that you had a positive experience with us and look forward to serving you again soon. Thanks again!

November 10, 2023

I have gotten 5 Subaru cars from this dealership and each time it has been a wonderful experience!! More

by Nicole.bende
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Sneed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alec Holland, Brandon Jackson, Ann Hill, Teresa Hoffman
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Nov 13, 2023 -

Byers Subaru Dublin responded

Thank you, Nicole! Our team at Byers Subaru Dublin is so proud to have served you for the past 5 cars and proviced an excellent experience each time. It means a lot to hear your success stories, and we look forward to working with you again in the future!

November 09, 2023

I've been pondering buying a Crosstrek for months. My experience with Byers and Brandon Jackson was amazing! The ordering process was seamless and the pick up was exciting! Everyone I encountered was More

by joannaburns
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Jackson
Report | Print
Nov 10, 2023 -

Byers Subaru Dublin responded

Thank you for choosing Byers Subaru Dublin and leaving us such a winning review. We are thrilled to hear that your experience with us was so wonderful, from the ordering process all the way to your pick up. It makes us very happy whenever our customers have an enjoyable experience at our dealership and we appreciate you taking the time to share this feedback. We congratulate you on your purchase of the Crosstrek and hope to see you at Byers Subaru Dublin again soon!

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