Byers Subaru Dublin

Warm, friendly , and knowledgeable staff. Atef is very helpful with explaining details of car, follow up, and takes the time to answer everything you ask. Atef is very helpful with explaining details of car, follow up, and takes the time to answer everything you ask. More

Very pleased with the whole process of ordering and purchasing my new Crosstrek. Appreciate Bob Miller, Chad Sneed. the gentleman who helped connect my android phone, as well as the training from Matt purchasing my new Crosstrek. Appreciate Bob Miller, Chad Sneed. the gentleman who helped connect my android phone, as well as the training from Matt Laub. Great experience. Love, love, love my new Subaru. More

Monte was the best send your friends and family they wont be disappointed A 1 be disappointed A 1 More

Pleasant staff; efficient system for oil changes. Comfortable waiting area.reasonable costs for oil change/tire rotation Comfortable waiting area.reasonable costs for oil change/tire rotation More

Atef was very friendly and accommodating. He explained my new purchase with all the ins and outs! I will ask for him everytime! He explained my new purchase with all the ins and outs! I will ask for him everytime! More

Great experience purchasing my new car! Atef Behery was very knowledgeable, patient with me, and answered all my questions. It was a pleasure to work with him! Atef Behery was very knowledgeable, patient with me, and answered all my questions. It was a pleasure to work with him! More

In and out in a short time . Service rep was kind and helpful. Cashier was friendly and helpful. Service rep was kind and helpful. Cashier was friendly and helpful. More

I had a great experience at Byers Dublin. From the beginning I felt comfortable with Renae Marcum in the Sales Dept. She spent lots of time with me letting me test drive several cars and an From the beginning I felt comfortable with Renae Marcum in the Sales Dept. She spent lots of time with me letting me test drive several cars and answering my questions. I never felt rushed and she was so friendly and accommodating. I actually had fun that first day with Renae. She's upbeat, friendly and fun. I told her that I was dreading the car buying experience and I was shocked to find myself having a good time! Throughout the entire process Renae was great about communicating with me and answering questions. She gave me all the information I needed to be prepared for the day that I was actually going to be buying and picking up the car. She was great! I'm sorry that I don't remember the name of the Finance Associate that helped with my loan but he was great also. I had been pre-approved through my credit union for the car loan and was planning on proceeding with that plan. The Finance Assoc. (perhaps the manager) was able to approve a loan for me with a smaller interest rate, I took him up on his offer! About a week after I had been driving the car I got an email from Matt Laub, Delivery Specialist asking if I'd like to make an appt with him so he could answer questions and go over the features of the car in more detail. I met with him a couple of days later and it was a very helpful session. He was patient, knowledgable and very personable. Everyone I have interacted with at Byers Dublin have all been friendly, knowledgeable and service oriented. I am still getting emails from Renae and some managers checking on how my experience has been and offering assistance if I need it. Not only did I have a great experience but after driving my new Forester Sport for a month I am absolutely loving it! Great SUV! So comfortable and easy to drive. Cargo space is great and I can even fit my 10ft kayak in the car! It's tight but it fits. Thanks for everyone who helped me! BJS More

The salesman, Austin Bare, was great. He was responsive and polite. I felt like he worked to make the deal happen. The car was ready for me to look at when I arrived. Unfortunately it was He was responsive and polite. I felt like he worked to make the deal happen. The car was ready for me to look at when I arrived. Unfortunately it was not detailed very well, but Austin took care of that. I was disappointed in how long I was kept at the dealership to finalize the deal. The price was already negotiated before I arrived and my credit application was submitted beforehand too. It took over three hours to complete the deal. The gentleman who was in charge of finalizing the deal and signing the paperwork was polite as well, but it seemed like he was trying to keep me there to upsell me on some warranties. He even used the excuse that they were trying to get me a better rate to keep me there. I was actual interested in a couple of the warranties, but he was not able to answer my questions about they work to my satisfaction for me to buy any of them. He also tried to rush me through signing some of the paperwork. I like to read everything I sign and he skipped to the signing screen on the tablet on the first few papers. I answered that I would recommend your dealership base on the work of Austin. But I will also let anyone I recommend Byers Subaru know about how long it took to finalize the deal and how I was kept there while you tried to upsell me on warranties. More

Disappointing that my car goes in for service and comes out worst than when it went in. Slow process to fix it! out worst than when it went in. Slow process to fix it! More