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Byers Subaru Dublin

Columbus, OH

4.7
1,692 Reviews
Byers Subaru Dublin has the new or used car you have been searching for "near me" at a price you can afford. With a friendly and helpful sales staff, highly skilled Subaru mechanics and multiple automotive certifications, Byers Subaru Dublin is your new Subaru dealer serving Columbus. Our mission is to make every customer a customer for life by consistently providing world class services. Superb customer care, competitive prices and a knowledgeable staff are a few of the things you will find at our new and used Subaru dealership. Learn more about what makes us great and sets us apart on our Why Buy from Us page. Visit us today and take a test drive in your dream Subaru or give us a call.
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2455 Billingsley Rd

Columbus, OH

43235

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Showing 1,692 reviews

October 05, 2023

Monte was the best send your friends and family they wont be disappointed A 1 More

by SUBARUMONTE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Monte Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ross Koehler finance manager
Oct 06, 2023 -

Byers Subaru Dublin responded

Thank you for your kind words and happy to hear Monte was helpful during your visit. We strive to provide the best experience possible and it's always great to know our customers appreciate the effort we make. We're delighted you would recommend us to your friends and family, from all of us here at Byers Subaru Dublin, thank you for being a valued customer!

October 05, 2023

Pleasant staff; efficient system for oil changes. Comfortable waiting area.reasonable costs for oil change/tire rotation More

by HARRISS26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
Oct 06, 2023 -

Byers Subaru Dublin responded

Greetings and thank you for your kind words about Byers Subaru Dublin. We are humbled that you would take the time to share your positive experience with us! Our goal is to provide a hassle-free dealership experience for our valued customers, from efficient routine maintenance services to friendly staff members who make it easy to get what you need. We’re glad that your oil change and tire rotation service went off without a hitch while you were in our comfortable waiting area. Your feedback reaches us at an opportune time as we are continuously striving to become even better in providing top-of-the-line customer service and great value – thanks again for taking the time to let us know how we’re doing!

October 03, 2023

Atef was very friendly and accommodating. He explained my new purchase with all the ins and outs! I will ask for him everytime! More

by solterra
Recommend Dealer
Yes
Employees Worked With
Atef Behery
Oct 04, 2023 -

Byers Subaru Dublin responded

Thank you for your kind words about Atef and your experience at Byers Subaru Dublin! We strive to provide our guests with an exceptional buying experience that exceeds their expectations. It's wonderful to hear that Atef was able to make a positive impact during your visit. Please let us know when you need anything else, and we look forward to seeing you again soon!

October 02, 2023

Great experience purchasing my new car! Atef Behery was very knowledgeable, patient with me, and answered all my questions. It was a pleasure to work with him! More

by jmillerhoward
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Atef Behery
Oct 04, 2023 -

Byers Subaru Dublin responded

Thank you so much for the kind review and for choosing Byers Subaru Dublin! It is wonderful to hear that you had such an enjoyable experience with Atef Behery when purchasing your new car. We are very grateful for his attentiveness and professionalism in addressing all your questions. We strive to ensure that every customer leaves satisfied with their purchase and we look forward to welcoming you back in the future. Thank you again for choosing us!

September 30, 2023

In and out in a short time . Service rep was kind and helpful. Cashier was friendly and helpful. More

by MABTHOMP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
Oct 02, 2023 -

Byers Subaru Dublin responded

Thank you for your five star review of Byers Subaru Dublin! We appreciate your taking the time to review us and give us such a favorable rating. Our goal is to provide our customers with excellent customer service at every step of their journey with us, from sales to service, and we're glad that you felt that on your visit. We also strive for fast and efficient turnaround times for services, so we're thrilled to hear that was the case for you! We thank you again for leaving such a kind review, and we hope to see you soon!

September 30, 2023

I had a great experience at Byers Dublin. From the beginning I felt comfortable with Renae Marcum in the Sales Dept. She spent lots of time with me letting me test drive several cars and an More

by bjsmalldon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Renae Marcum, Matt Laub
Oct 02, 2023 -

Byers Subaru Dublin responded

Thank you for taking the time to rate and review Byers Subaru Dublin. We are delighted to hear that at every step of your journey with us, we were able to ensure a positive experience while searching for and then purchasing your new vehicle! We greatly appreciate your recognition of Renae and the finance associate for their commitment to ensuring customer care and satisfaction—their enthusiasm is exactly what serves as the building blocks for our company. It's clear how much our employees value their interactions with each customer, so it brings us great joy to hear when they've made connections such as yours. It was also amazing to hear that Matt was able go above your expectations and provide you with an even better loan. As a dealership vying for overal customer loyalty, it's so great when small surprise gestures make a big different in ensuring your ongoing happiness with us. We want you to know that should you need any assistance or have any further feedback after this beautiful process— we would love to lend an ear! Here at Byers Dublin, we value our customers concerns, questions or comments above all else. We look forward to seeing you again soon at Byers Subaru Dublin!

September 27, 2023

The salesman, Austin Bare, was great. He was responsive and polite. I felt like he worked to make the deal happen. The car was ready for me to look at when I arrived. Unfortunately it was More

by siv900
Recommend Dealer
No
Employees Worked With
Chad Sneed
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Bare
Sep 28, 2023 -

Byers Subaru Dublin responded

Thank you for taking the time to review your experience with us. We're so pleased that Austin was able to make your visit an enjoyable one and apologize for any inconveniences encountered while finalizing your purchase. We can understand how the length of time to complete the paperwork can be tiresome, but sometimes it's necessary to ensure accuracy and thoroughness. Rest assured we are working on ways to improve that process while ensuring everything is complete for our customers' positive car-buying journey. We do however appreciate your compliment regarding Austin's work in equal measure! Our warranties are a great addition as they are designed to give customers extra peace-of-mind when purchasing their vehicle. We're sorry it didn't meet your expectations on this occasion however, if you have any questions or concerns at any time during your ownership of the vehicle, please contact us directly and we'd be happy to help. Thanks again for bringing this experience to our attention, we hope you've been enjoying your new Subaru since then!

September 26, 2023

My wife and I converted to Subaru owners in 2015 and have loved every moment of it. We just purchased another one (2023 Forester Wilderness) and already love it so much! Our salesperson, Atef’s knowledge, co More

by Adam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Haskins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Sneed
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Atef Behery
Nov 15, 2023 -

Byers Subaru Dublin responded

Thank you for sharing your great experience at Byers Subaru Dublin, Adam! We are so glad that the knowledge, competency and customer service of our salesperson Atef helped make your car buying experience a pleasure. We pride ourselves on taking care of customer needs and making sure you leave with a reliable Subaru. It means a lot to us when loyal customers like yourselves continue to grow with us and we thank you for recommending Atef and Byers Subaru Dublin time and time again. We look forward to seeing you on future visits.

September 26, 2023

Disappointing that my car goes in for service and comes out worst than when it went in. Slow process to fix it! More

by CLFPPG
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Danni, Ann Hill
Nov 15, 2023 -

Byers Subaru Dublin responded

Thank you for bringing your concerns to our attention, we truly apologize for the disappointing experience you had when getting your car serviced. We strive to provide exemplary customer service with efficiency and hope that you will give us a chance in the future to prove it so that we can restore your confidence in us. If there’s anything more that we can do for you, please don’t hesitate to reach out!

September 26, 2023

Excellent people and trustworthy service. I always use Byers Subaru for my car service and maintenance. More

by Liz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
Nov 15, 2023 -

Byers Subaru Dublin responded

Thank you for your review, Liz! We are delighted to have earned your trust and loyalty. Our team strives to provide exceptional service that meets your individual needs every time you visit us. We look forward to continuing serving you with outstanding customer service and excellent maintenance in the future.

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