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Byers Subaru Dublin - Service Center

Columbus, OH

4.6
696 Reviews

696 Reviews of Byers Subaru Dublin - Service Center

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February 22, 2025

Maria was friendly and courteous and answered all my questions. Service was completed quickly. The waiting area was comfortable. More

by lalalanka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria
Feb 24, 2025 -

Byers Subaru Dublin responded

Thank you so much for your kind words. We're thrilled to hear that Maria provided friendly and courteous service while addressing all your questions. It's wonderful that you found the waiting area comfortable and that the service was completed quickly. Your feedback means the world to us, and we look forward to assisting you again in the future!

February 20, 2025

Completely disappointed with the dealership. A brand new car has had the battery replaced twice, been towed from our home and had multiple error codes. Techs don’t know how to work on it. We hav More

by miller_trm
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bob Miller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

Byers Subaru Dublin responded

Thank you for sharing your experience. We truly apologize for the issues you've encountered with your new vehicle and the frustrations this has caused. This is not the level of service or support we strive to provide, and we completely understand your disappointment.

February 20, 2025

Courteous and professional service. The service center is efficient and thorough and provides timely feedback. More

by STEFANIAQUILTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tricia in service.
Feb 24, 2025 -

Byers Subaru Dublin responded

Thank you for your kind words and thoughtful feedback! We’re thrilled to hear that you found our team courteous and professional. Providing efficient service and timely communication is something we take great pride in, and it’s wonderful to know we met your expectations. We look forward to assisting you again in the future!

February 19, 2025

Very good I enjoyed my time with Subaru. They addressed my issue pleasantly and in a time effective manner More

by MSMITH10131
Recommend Dealer
Yes
Employees Worked With
Sean
Feb 19, 2025 -

Byers Subaru Dublin responded

Thank you so much for your kind words. We're thrilled to hear that you had a great experience with Subaru and that we were able to address your issue efficiently and pleasantly. Your satisfaction means the world to us, and we look forward to assisting you again in the future!

February 19, 2025

I’m always happy with my service at Byers. I can’t imagine going anywhere else. More

by mjschwarzkopf
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Lyle
February 19, 2025

ordered tires ahead of time through the dealership. simple process and quick turnaround. was able to get my tires installed and all maintenance done at one appointment. great service! More

by kylie.seimet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Lyle
February 13, 2025

Super service, attention to detail, answered my questions, did not feel rushed, very organized workspace and personable associates. More

by kate.hall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2025 -

Byers Subaru Dublin responded

Thank you so much for your kind words and positive feedback. We're thrilled to hear that you appreciated our service, attention to detail, and organized workspace. It's always our goal to ensure every question is answered and that no one feels rushed during their visit. Our team takes pride in creating a welcoming and personable experience for everyone. We truly value your support and look forward to serving you again in the future!

February 12, 2025

Very well organized and friendly! Water and snacks are a great touch as well. The staff keep you updated and are timely. Appreciate the car wash too! More

by ponyslider
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Byers Subaru Dublin responded

Thank you so much for your kind words! We’re thrilled to hear you enjoyed the water, snacks, and car wash, and that our team was able to keep you updated and on schedule. Providing a friendly and seamless experience is always our goal, and your feedback means the world to us. We look forward to serving you again in the future!

February 09, 2025

Courteous and very professional. Answers all questions and explains about my Subaru whether it is service or purchasing another Subi. More

by franciskristinep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monte Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Byers Subaru Dublin responded

Thank you so much for your kind words! We’re thrilled to hear that you found our team courteous and professional. It’s always our goal to ensure all your questions are answered and that you feel confident, whether servicing your Subaru or exploring options for a new one. We truly appreciate your trust and look forward to seeing you again!

February 06, 2025

I arrived late in the day and without an appointment for a smaller issue. Was treated in a very friendly and professional manner. My issue was efficiently dealt with. I was extremely pleased with the result More

by donaldk883
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny and Jeffrey in Service
Feb 06, 2025 -

Byers Subaru Dublin responded

Thank you so much for sharing your experience. We're thrilled to hear that Danny, Jeffrey, and the rest of the team provided you with friendly, professional, and efficient service. It means a lot to us that we were able to address your issue to your satisfaction and that you felt valued and respected throughout your visit. Your kind words truly motivate us to keep delivering the best service possible. We're honored to have earned your trust and look forward to assisting you again in the future!

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