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Byers Volvo Cars

Columbus, OH

Overview
Employees
Reviews
Vehicles
4.9
308 Reviews
Byers is family owned and operated and has been service Central Ohio in the transportation industry since 1897!
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301 N Hamilton Rd

Columbus, OH

43213

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Showing 308 reviews

September 09, 2023

Great Purchasing experience. David Johnson and Joe Arrasmith made sure the my XC60 was ready for pickup and all of the details were in line for a fast and easy delivery. Easy pea More

by ndannemiller
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Arrasmith
Other Employees : David Johnson, Joseph Arrasmith
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Sep 10, 2023 -

Byers Volvo Cars responded

Hi, thank you for choosing Byers Volvo to help with your vehicle needs! We appreciate your business and are thankful for your review.

September 06, 2023

Great experience in buying my new car. The sales team was flexible and easy to work with! More

by datorrell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralph Marcum
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Sep 10, 2023 -

Byers Volvo Cars responded

Hi, thank you for choosing Byers Volvo to help with your vehicle needs! We appreciate your business and are thankful for your review.

September 04, 2023

Dustin was very knowledgeable and helpful in helping us navigate our purchase of our new Volvo. More

by rjroutson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dustin Stygler
Other Employees : Mike
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Sep 06, 2023 -

Byers Volvo Cars responded

Thank you for taking the time to review Byers Volvo, we really appreciate it! We're thrilled to hear Dustin was able to help make your purchase experience seamless and enjoyable. We do our best to make sure our customers have an excellent buying journey, and that's all thanks to our amazing team of associates like Dustin. We hope you and your new Volvo enjoy many years of great memories together! Thank you again for sharing your positive experience with us.

September 01, 2023

Great experience . ... Dustin was wonderful to work with and the entire staff was friendly, helpful and professional. Highly reccomend! More

by jjohnson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dustin Stygler
Other Employees : Dustin Stygler
Report | Print
Sep 06, 2023 -

Byers Volvo Cars responded

Thank you so much for the kind words about your experience at Byers Volvo, we truly appreciate it! I have passed along your feedback to the staff and to Dustin in particular. We strive to ensure our customers have only the best experiences when visiting us, and it's wonderful to know that we achieved that goal with you. We look forward to seeing you again soon!

September 01, 2023

Thank you Ralph for everything. Very good experience. Highly recommend. Ralph Marcum for your next Volvo purchase. More

by s_cisler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralph Marcum
Report | Print
Sep 06, 2023 -

Byers Volvo Cars responded

Thank you for your review of Byers Volvo and for recommending us to others! We truly appreciate your kind words and are so glad that Ralph Marcum gave you such a great experience. Our goal is to provide all our customers with exceptional service from start to finish, and we’re glad Ralph was able to achieve that. We thank you again for your valued feedback—we will strive to continue offering excellent customer experiences well into the future.

August 16, 2023

Ralph was great to work with on our recent used car purchase. He was very responsive to our questions before, during and after our purchase. I would highly recommend him and Byers Volvo. More

by Karen
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ralph Marcum
Report | Print
Aug 16, 2023 -

Byers Volvo Cars responded

Thank you so much for your kind words about Ralph and Byers Volvo, Karen! We do our best to provide a great experience for our customers and we are thrilled to hear that Ralph was able to accomplish this during your car purchase. We cannot thank you enough for taking the time to review us and recommend us. We truly appreciate it! If there is anything else we can do for you, please don't hesitate let us know. Thank you again!

August 16, 2023

My experience with Joe Arrasmith and Byers Volvo was fantastic. They made purchasing my new car quick and easy. One of the best car buying experiences I’ve ever had. More

by Emackey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Arrasmith
Other Employees : Joe Arrasmith
Report | Print
Aug 16, 2023 -

Byers Volvo Cars responded

Thank you for taking the time to review your experience at Byers Volvo, and we're thrilled that it was so positive! We strive to provide exemplary customer service and create a pleasant car-buying experience for our customers. We're especially pleased to see that Joe provided you with an impressive level of service and made the process straightforward and efficient. We appreciate your kind words!

July 20, 2023

Horrible customer service. 2017 Volvo XC90. only 100,000 miles. charged me $5000 to fix engine...a few weeks later they claim the engine blew up. told me car is worth $500 n More

by jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
tom beard
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Jul 24, 2023 -

Byers Volvo Cars responded

Thank you for taking the time to review Byers Volvo, Jim. I'm sorry to hear about your experience with us and that your engine required repair work. It is never our intention to cause distress or frustration for our customers - we take feedback from our customers very seriously and aim for the best possible customer service throughout every interaction. We will forward your concerns about your experience with us and investigate further. If there is anything else we can do to improve your visit or assist you in any way, please contact us and a member of our team will be happy to chat to you further.

June 05, 2023

Dustin made it a breeze. Excellent experience 5 stars start to finish. Love my xc90 More

by Jtw12
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Dustin
Report | Print
Jun 06, 2023 -

Byers Volvo Cars responded

Thank you for the kind words regarding your experience, Justin! We are thrilled that you love your new Volvo XC90 and appreciate it when our customers take the time to review their experiences with us. Dustin does an outstanding job providing stellar customer service and we couldn't be more proud to have him on our team! We look forward to assisting you for all of your automotive needs in the future.

June 02, 2023

Chris G. was very helpful in our making the choice of which model and was very helpful with pricing and financing details. Chad I. was also helpful in explai More

by debsfamily101
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris, Chad
Report | Print
Jun 02, 2023 -

Byers Volvo Cars responded

Thank you for taking the time to write a review about your experience at Byers Volvo! We appreciate your high rating and kind words. We are glad to hear that Chris and Chad were both able to help you make an informed decision when choosing the right model for you, as well as provide detailed explanation of the sales details, warranty options, and competitive financing offers. I will be sure to pass along your praises to them both. At Byers Volvo we strive to give our customers a great shopping experience without any pressure sales tactics. It's wonderful that these efforts made your process comfortable during each step. We hope that your ongoing experience with us will continue to uphold these standards. Thank you for the 5 stars and recommending Byers Volvo!

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