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Byford Chrysler Dodge Jeep Ram

1.4

2 Lifetime Reviews

8703 N Hwy 81, Duncan, Oklahoma 73533 Directions
Sales: (580) 255-2067

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2 Reviews of Byford Chrysler Dodge Jeep Ram

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September 06, 2018

"Brand new 3500 ram"

- Silverram18

Ive had it only one month and its been in service dept at chickasha 3 going 4 time tmrw. The employees are inexperinced and the so called new service manager informed me maybe i should take it to duncan! The only decent one there is woman at service desk who pushed thru for me to get a loaner truck so i could keep working for when i come back in cause they will need it for awhile and cant figure out whats wrong. In past have stuck me in a chrystler 200!! Really bought the truck for stupid amount to make living not try to stick welder in truck of a car. I thank her. And for the salesman he informed me he would find me another truck to replace this lemon then came back and started saying the loan on a new truck would have to go under my dad instead. Tho i already had a loan on this new 2018 ram. He is not very smart and i would never recomend chickasha byford to anyone!! Prob gonna turn to filing it lemon thru the lemon law it looks like.

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Recommend Dealer
No
Employees Worked With
Salesman! And service
December 09, 2015

"service department techs are inexperienced and lie."

- Downer488

I went in with a dodge b350 van. It had not been driven very far for a few years and I told them to update all that would make it safe to drive. They called me and said I should have them change the oil and that everything else was good. They produced a 25 point inspection that they said they had done. The inspection included radiator, wipers, brakes and transmission and tires, etc. Long story short the rain came on a 350 mile trip and did not stop. When I turned on the wipers they did not work. The engine quit working after 300 miles due to a clogged radiator and before that the brakes stoped working consistently. The brake fluid was very low and very dirty and I had to add fluid to the container for the.brakes

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Recommend Dealer
No
Employees Worked With
Paul, gen. Mgr....Randy Byford--owner.
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