C. Harper Ford Kia Honda

Expected more . Rear view camera on my 2012 F150 failed , shop inspection indicated it required replacement ( $500 + ) , service advisor said new one would be in the Rear view camera on my 2012 F150 failed , shop inspection indicated it required replacement ( $500 + ) , service advisor said new one would be in the next day , 3 (?) days later I called re the camera and was advised it had just arrived that day , made appointment for the install . After 4 + hours service advisor said problem was not the camera but a short or errant ground in the electric system . Some 3/4 (?) hours later no solution truck required over nighting due to disassembly . Next day another 3/4 (+) hours problem resolved . New back up camera was not required only wiring test / repair , total cost , a whopping $707 for electrical repair ..... Outrageous !!!!! I paid without complaint or comment . Truck is free and clear ( last payment this month June 2018 ) and is in excellent condition , however should I want to trade it in on a new F150 it will not be with C. Harper . I got hammered on a wiring issue . Sad ! More

Great deal on a fully loaded 2018 Kia Optima Great service, no pressure, great price. Salesperson Jeff Pikulksy went out of his way to find the exact car I wanted, something no one at any other d Great service, no pressure, great price. Salesperson Jeff Pikulksy went out of his way to find the exact car I wanted, something no one at any other dealership was willing to do. My closest local dealer wanted full MSRP. For an extra 15 minute drive I saved many thousands of dollars and worked with a great staff. More

Awesome As usual, service department is awesome. Great customer service. John A. (tech) goes beyond, always explains issues thoroughly. Hes the best. And Lis As usual, service department is awesome. Great customer service. John A. (tech) goes beyond, always explains issues thoroughly. Hes the best. And Lisa does a wonderful job. They really take an interest in their customers. I'm very critical of customer service, as it doesnt exist sadly. But the team members in service department, exceed that. Thank you. Sorry to hear Dan H. moved to another department. More

C HARPER Ford Service Lenny Marino was very professional regarding my visit to get service on my F150 keeping me informed how the inspection was going and the cost involved Lenny Marino was very professional regarding my visit to get service on my F150 keeping me informed how the inspection was going and the cost involved. I would highly recommend the team at C HARPER. More

Amazing team goes out of there way to get you what you want. Scott went out of his way to get me what I wanted. This is the second car I have bought from c Harper and I will be back. Thank you so much! Scott went out of his way to get me what I wanted. This is the second car I have bought from c Harper and I will be back. Thank you so much! More

Sales people great service with Len good so far. In working with Woody and Chris I was given the utmost of respect and genuine service when purchasing my new truck. Both of these gentlemen answered In working with Woody and Chris I was given the utmost of respect and genuine service when purchasing my new truck. Both of these gentlemen answered my many questions and worked with me not only on the sale but in making the pick up date and logistics work. My sincere thanks to both of these gentlemen. When I need a new truck I will most certainly return to C Harper and these men. More

Great service and very friendly employees . Very satisfied with all the people at C Harper. Would recommend C Harper to all my friends and relatives service and very friendly employees . Very satisfied with all the people at C Harper. Would recommend C Harper to all my friends and relatives More

Great for fleet vehicles I have a small fleet of Deisel work trucks. They understand that I need my trucks fixed ASAP. I never have to wait for service, half the time they c I have a small fleet of Deisel work trucks. They understand that I need my trucks fixed ASAP. I never have to wait for service, half the time they come to my window to see what I need. They are very efficient and professional. More

Great service Very satisfied with Mark and his team, we have bought many cars from this dealership. Everyone has been so friendly and have gone out of their way to Very satisfied with Mark and his team, we have bought many cars from this dealership. Everyone has been so friendly and have gone out of their way to assist us. We have purchased several cars from Suzie Sirnic she is very helpful and has a great personality. I am not sure who we talked to at the service center but he was very nice. More

Very poor Purchased a 2015 Ford escape, had problems with the transmission and brakes, was told the brake problem was bad rotors that they were not going to fix Purchased a 2015 Ford escape, had problems with the transmission and brakes, was told the brake problem was bad rotors that they were not going to fix. They said my transmission was fixed. After a bad review to the Ford motor company, C. Harper called and said they would take care of the rotors. I made an appointment and stated to three separate people that my transmission was still not working properly, they all said they would take care of it. When I showed up for my appointment they told me my rotors and oil change would be done, when I asked about my transmission, I was told that they had no one to even look at it. (I drove from New Jersey for my appointment) I was not happy. They did take care of the rotors and did the oil change to my satisfaction. I had to drive the vehicle back to New Jersey we're it is at competent Ford dealership. They informed me that the transmission fluid has metal shavings and pieces that indicates a major problem, I am glad they found this after C. Harper had my vehicle from 10am till 5pm and said my transmission was fixed. Didn't have a great sales experience, have had two horrible service visits. I have owned the car now for 4 months, something has been wrong with it since day one, thanks C. Harper, that was sarcasm ! More