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C. Harper Ford Kia Honda
Belle Vernon, PA
1,404 Reviews
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1,404 Reviews of C. Harper Ford Kia Honda
January 16, 2019
Great, quick service It doesn’t matter if I call in advance, or at the last minute, the service advisors work me in, and quickly get me back on the road It doesn’t matter if I call in advance, or at the last minute, the service advisors work me in, and quickly get me back on the road More
by HHOLMES13
Verified CustomerEmployees Worked With
Cody Johnson
Helpful January 15, 2019
1/2 hour service took over 2 1/2 hours Was called two days ahead of service date and instructed to arrive on time by service department. Arrived 15 minutes before scheduled service and advi Was called two days ahead of service date and instructed to arrive on time by service department. Arrived 15 minutes before scheduled service and advised rep. that I would wait for vehicle as service was only to take half an hour. Was not told that they were short of techs or that it would be a long wait. After an hour and a half, I noticed my car still waiting and inquired what was going on. The car was then moved to the service area. An hour later, I went to check on progress and the service rep went and got my vehicle as it was done. After complaining, I was advised that a Tech.'s mother had died and the funeral service was that day. Surely, he would have taken the day off earlier in the week and it was not a surprise that he would be off. WOULD HAVE GREATLY APPRECIATED A CALL ADVISING OF THE EXCESSIVE WAIT TIME AND GIVEN OPTIONS. Many others were upset about the long wait. More
by SCOOTERBUG39
Employees Worked With
Cody Johnson
January 15, 2019
Recall Brought my 2013 Kia Sorento in for a recall for a computer upgrade. Asked if they could do an all wheel alignment and check my oil too while I was the Brought my 2013 Kia Sorento in for a recall for a computer upgrade. Asked if they could do an all wheel alignment and check my oil too while I was there. I ended up having a burned out parking light that they replaced for me. They did all 4 things in 90 minutes. Cody was the guy working the desk and he was so helpful and professional. I'll be honest...I used to dread bringing my vehicles in when I had to use their service on the other side of Rte 51. I'd be there for hours just for an inspection or an oil change, so I started taking my vehicles to a local garage/mechanic instead. The KIA service center also has the best donuts for their customers !!! I'll be back...will probably be trading in soon and I love this KIA, so I know I'll buy another...from cHarper, of course !!! More
by ADAMSONKYM
Employees Worked With
Cody Johnson
January 15, 2019
Service department Their service department is fantastic. The employees are friendly and they keep you updated on your vehicle, which is really nice. The waiting room is Their service department is fantastic. The employees are friendly and they keep you updated on your vehicle, which is really nice. The waiting room is huge and there is free coffee, donuts and Wi-Fi. More
by THART75
Employees Worked With
Gary Dalton, Heather Secrist
January 15, 2019
Service call Very understanding. Long wait. Coffee, donuts, popcorn available. Nice touch for the customer who is waiting. TV on so you didn't miss a n y thing Very understanding. Long wait. Coffee, donuts, popcorn available. Nice touch for the customer who is waiting. TV on so you didn't miss a n y thing going on. More
by SULLY1MOM
Employees Worked With
Len Marino
January 15, 2019
Recall for ECU computer update. We were treated very well. The waiting area is very comfortable and our car was even washed and given a service check for tires etc. The service area We were treated very well. The waiting area is very comfortable and our car was even washed and given a service check for tires etc. The service area is always so clean. We were very well satisfied. More
by LISABOGUS
Employees Worked With
Heather Secrist
January 15, 2019
Service Appt was for inspection and oil change. Everything was taken care of without a hitch. Everyone was pleasant and helpful. I would recommend C Harper t Appt was for inspection and oil change. Everything was taken care of without a hitch. Everyone was pleasant and helpful. I would recommend C Harper to anyone for sales or service! More
by Dtbfinn
Employees Worked With
Heather Secrist
January 15, 2019
Charper I always take our vehicles to charper. We purchased all of our vehicles there over the years. I trust them and believe they never try to upcharge us. I always take our vehicles to charper. We purchased all of our vehicles there over the years. I trust them and believe they never try to upcharge us. I have found their costs for service are very comparable and competitive. More
by JJROGERS1234
Employees Worked With
Cody Johnson
January 15, 2019
Great service!! Impressed! I had a few recalls on my vehicle and when I arrived I actually needed another one repaired. Cody was able to accommodate my recalls and in a fair per I had a few recalls on my vehicle and when I arrived I actually needed another one repaired. Cody was able to accommodate my recalls and in a fair period of time. Happy with the experience. More
by nicolepgh
Employees Worked With
Cody Johnson
January 14, 2019
excellent Cody was very professional and I had my car finished prior to promised time.service waiting area was very clean and comfy to wait for your car Cody was very professional and I had my car finished prior to promised time.service waiting area was very clean and comfy to wait for your car More
by LINDALEE7128
Employees Worked With
Cody Johnson
