Scott Thurn was so helpful. I started the process online and when I arrived to actually test drive the car, it was clean, filled with gas and ready to go. The trade in offer was what I expected, and the price of the new Subaru was spot on. This is not the dealership I remember from years ago, where the sales people were pushy and didn't want you to leave the dealership without purchasing a new car! This was an easy purchase. No pressure, friendly staff. I highly recommend.