
CAL Cars
Airway Heights, WA
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472 Reviews of CAL Cars
I've went back and forth if I should even waste my time writing a review but I feel as if I should now. I've poured about 2 grand into this car for repairs with about another grand that is on the back burn writing a review but I feel as if I should now. I've poured about 2 grand into this car for repairs with about another grand that is on the back burner for now. First off Nick was awesome as far as not being pushy and was friendly I give him kudos. As for the financing guy or what ever he was he was something else. Pushy to say the least. I know I pi**** him off because I wouldn't purchase the GAP insurance or let him run our credit for a better interest rate. We went in knowing what we was approved for and who we would be going through I took care of that before hand. But he kept pushing. I finally got snippy and he shut up. As for the car it was bought as is but it blows my mind you can sell a vehicle for the price they did with all the problems it has. On top of not actually being the same car shown in the pictures on their website. We came in with intention of purchasing a 07 Cadillac Escalade with a brush guard and a set of nice black rims AS pictured. What we got is a 07 Cadillac Escalade with out a brush guard and it's original mind you corroded rims. They should have updated the image. Now the list begins with the near bald front tires I had to replace. While replacing the tires we found the rims were corroded with water in the tires. This caused a bad leak in 3 of the 4 tires. I had to purchase new rims. The check engine light was on upon leaving the lot. I need a fuel level sensor. The suspension light was on I need a new air suspension compressor. My alternator went out I had to replace that. Today the gear shift cable broke so I am replacing this. Unbelievable. I would not recommend this place due to the dishonesty. I received a text from someone there about a month later checking up on us. I told them what issues I was having they never replied 🤣. Don't get me wrong I love my car and I figured I'd have a few fixes here and there as it's a older vehicle but thousands with in the first month not even a full month at that! Unless you are looking to buy a vehicle you are going to have to pour a bunch of money into after you drive it off the lot I wouldn't recommend this lot. Thank God I didnt trade in my car for this . Now they did change the brakes and gave it a oil change which took 2 days after we bought it I will give them that. I've never purchased a car with so many problems before. Save your money and time go elsewhere. . More
Worst after purchase customer service I’ve ever experienced. Sales manager won’t return my calls. Two short months after purchase mechanical issues, and no help experienced. Sales manager won’t return my calls. Two short months after purchase mechanical issues, and no help More
Grant Reeves made me feel welcome and went out of his way to make sure I hot want I wanted. He did everything in his power to help me get my jeep. Thank you for being a wonderful salesman for my 50th birthda to make sure I hot want I wanted. He did everything in his power to help me get my jeep. Thank you for being a wonderful salesman for my 50th birthday gif. More
Outstanding customer service! Grant helped us find exactly what we needed. He showed us several vehicles, answered all of our questions, and was able to work out a deal for the car we wanted. Great in exactly what we needed. He showed us several vehicles, answered all of our questions, and was able to work out a deal for the car we wanted. Great inventory and family friendly place. Go see Grant for your next car — you won’t be disappointed. Highly recommend! More
CAL was very helpful and got us into a car we liked at the budget we needed. All staff seemed trustworthy and cared about what we wanted in a car. the budget we needed. All staff seemed trustworthy and cared about what we wanted in a car. More
Great Experience! Justin helped me get in to the wrangler of my dreams! Traded in my durango for a wrangler and couldn't have been happier! Made the process nice and ea Justin helped me get in to the wrangler of my dreams! Traded in my durango for a wrangler and couldn't have been happier! Made the process nice and easy! Definitely happy! More
I worked with Justin Daniel on the purchase of my Enclave, he was very helpful and easy to work with. I would definitely recommend him when car shopping. Enclave, he was very helpful and easy to work with. I would definitely recommend him when car shopping. More
Ask for Grant Reeves. Tell his Angela Cory sent you. After hours of computer research, over five different lots visited, and ten test drives we landed in Grant's hands. He listened to what we wanted, After hours of computer research, over five different lots visited, and ten test drives we landed in Grant's hands. He listened to what we wanted, scoured the lot and lined up trucks in our price range with features we desired. He explained each truck and showed us, and treat us as we were the only people there. Ask for Grant. Tell him Angela Cory sent you! More
For being my first time financing a newer vehicle, CALS was the best place I could possibly imagine going to! We worked with Grant and he really helped me choose the best car for me at my budget. He wasn’t was the best place I could possibly imagine going to! We worked with Grant and he really helped me choose the best car for me at my budget. He wasn’t pushy and he was super encouraging throughout the entire experience. I HIGHLY recommend everyone to check out CALS and request Grant to help you! You won’t be disappointed More
CAL cars not only exceeded my expectations by finding me my dream car, but went above and beyond to add in all sorts of extras I asked for in a very quick manner. The price was competitive, service excellen my dream car, but went above and beyond to add in all sorts of extras I asked for in a very quick manner. The price was competitive, service excellent, and quality above and beyond from what I was expecting in a used car. You can tell that this family-owned business really takes care of its customers! I’ll never consider using a different dealership again. Thanks so much, I LOVE my new car! More