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CDJR of Leesburg

Fruitland Park, FL

4.5
6,147 Reviews
Here at Chrysler Dodge Jeep Ram of Leesburg, it is our mission to be the automotive home of drivers in the Fruitland Park, FL area. We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile! Speaking of new Dodge, Jeep, Chrysler, Ram models, you have your pick of our showroom. Our local dealership keeps a great stock of used cars, trucks, and SUVs in inventory. With competitive prices offered on every pre-owned model for sale on our lot, you won't find a reason to visit any other dealership in Fruitland Park.
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3401 US-441

Fruitland Park, FL

34731

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Showing 6,148 reviews

September 19, 2020

We just moved to the area and stopped in to schedule an oil change then asked to look at the Overland Gladiator. Jared was very knowledgeable and helpful and let us take our time looking. We ended up in a More

by Denise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared Lindsey
Sep 19, 2020 -

CDJR of Leesburg responded

Congrats on your 2020 Gladiator, Denise! We will be sure to thank Jared and the rest of the team for providing you with excellent service. We look forward to working with you again!

September 16, 2020

Amazing staff and would like to take my vehicle there for service again. Very cordial staff and everything was excellent. I would strongly recommend. Good More

by EDiaz197909
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Jolly, Randy Britton, IL Park, Levy Johnson, Jared Lindsey, Rob Storz, John A. Frolio, Hunter Hunter, Paul Ives, Phillip Swilley
Sep 16, 2020 -

CDJR of Leesburg responded

Thank you for the 5-star rating! We're so glad you came to work with us, and we're even more pleased to hear how well our team addressed your needs.

September 13, 2020

First of all I will say I am pleased with my vehicle. the 2020 Dodge Bighorn is a great truck! But our sales experience was terrible! I called the online department and told them the vehicle and stock # I wa More

by BUBBAEPP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Charles Hunter
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2020 -

CDJR of Leesburg responded

Hello, We take our customer feedback very seriously, and I would appreciate the opportunity to address all of your concerns further. Please reach out to us at a time that is convenient for you. I look forward to hearing from you. Best Regards, Amanda Alm Customer Relations Manager aalm@billbryanautos.com

September 11, 2020

Best dealer we have purchased a car from. Jared and Cody were both great to work with. Love the Jeep, it’s a great vehicle and fun to drive More

by Stevejg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Tingley, Jared Lindsey
Sep 11, 2020 -

CDJR of Leesburg responded

Hi there, thank you so much for the amazing review! We're happy to hear Jared and Cody have given you great service. We appreciate your business and welcome you back anytime you need help.

September 06, 2020

Great dealer! Friendly service department that is more then willing to go the extra mile to help. I would highly recommend this dealer to anyone. More

by Kat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
Sep 06, 2020 -

CDJR of Leesburg responded

We appreciate the excellent review, Kat! Let us know if there is anything else we can help you with. We look forward to working with you again!

September 05, 2020

I brought my 2017 Jeep Grand Cherokee to Bill Bryan with a good paint issue. The service writer Jose was so helpful and kept me informed of how repairs were progressing. I highly recommend this dealership a More

by Fishquilt
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Valdes
Sep 06, 2020 -

CDJR of Leesburg responded

Thank you for the great review! We will be sure to thank Jose for taking excellent care of your Jeep Grand Cherokee. We look forward to working with you again!

September 05, 2020

I Was Wow’ed!I was shopping for a new Jeep. I had I Was Wow’ed! I was shopping for a new Jeep. I had recently had a horrible experience at another dealership. I was very guarded when I walked into More

by Mom2my3kids
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Niko, Don
Sep 06, 2020 -

CDJR of Leesburg responded

Thank you for sharing your experience! We will be sure to thank Don and Niko for providing you with exceptional service. We look forward to working with you again!

August 28, 2020

Was more than helpful. Our sales rep was Dylan and was and did go far and beyond and sales rep I have experienced in 43 years. Had some issues with the final person on last step. They Need a big chan More

by Ronald Pickett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dylan
Aug 28, 2020 -

CDJR of Leesburg responded

Ronald, Although we are happy to know that Dylan provided you with excellent service, I am concerned to learn about any other interaction that has left you with a negative impression. Please feel free to me so that we can discuss this in greater detail. I look forward to connecting with you. Best, Amanda Alm Customer Relations Manager aalm@billbryanautos.com

August 22, 2020

Worst customer service experience in any dealership I've experienced. Found the model vehicle I was searching for on their website, contacted the dealership on a Monday morning as soon as I left work. Sp More

by Fighter7770
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Troy , David Toothaker
Aug 22, 2020 -

CDJR of Leesburg responded

Hello, We are sorry you felt disappointed with our dealership. However, after carefully looking into this, we noticed that you had missed several appointments with us. Unfortunately, we had another customer interested in the same vehicle who was ready to purchase after you had missed your appointment. We had one of our managers contact you to ask if you were still coming after you were already an hour late with the promise that we would still hold the vehicle for you if you were still able to come that day. You declined being able to come and told him to sell it to the interested customer. If you would like to discuss your visit in detail, please feel free to contact the store and speak with one of our managers so we can further assist you. Thank you, Bill Bryan CDJR Team

August 16, 2020

Service for tire that got a screw in it. They were welcoming and very helpful when I called about the problem. While I waited they drove me to a restaurant to eat lunch while I waited and them came to More

by Unlitr
Recommend Dealer
Yes
Employees Worked With
Service
Aug 16, 2020 -

CDJR of Leesburg responded

Thank you for the great review! We are happy to see that your tire was taken care of so quickly and that our team went the extra mile to make sure you didn't go hungry while you waited. If there is anything else we can do for you, please be sure to let us know.

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