CDJR of Leesburg

A couple of years ago, I had trouble with my 2003 F150. A couple of years ago, I had trouble with my 2003 F150. The Ford dealership never fixed it correctly after 2 tries and 2 weeks there. So I brough A couple of years ago, I had trouble with my 2003 F150. The Ford dealership never fixed it correctly after 2 tries and 2 weeks there. So I brought it into your shop after hearing the ad on the Leesburg radio station. Well, they fixed the truck better than the Ford dealership. With this visit, you couldn't fix my 2008 Chevy HHR because it needed a GM computer update to correct the problem. Your dealership didn't charge me at all. I ran it over to the Chevrolet dealership, they did the computer update, and it is all fixed. $100, just like your service manager said. When we bought this car from Art Dorado, one of the remote key fobs didn't work. He said he would make it right. He, and the dealership did. We'll be back. Your service managers, and everybody there, treat you like a friend. And the hot dogs and popcorn aren't bad either. Thanks, Ken Brown More

I went in to get my van serviced ,and was looking at the used cars on the lot .Joe.R came out to say hi, and I told him I was thinking about a econoby car .Joe showed me sum cars and we test drived some the used cars on the lot .Joe.R came out to say hi, and I told him I was thinking about a econoby car .Joe showed me sum cars and we test drived some. I liked the Ford Focus ,and we worked the dea l out I would rec amend Joe and this Dealer ship to anyone. Thanks a lot Joe.R We love the car. Ellis /Joann Carrier More

I have been to this service department several times with my last 4 vehicles. Consistantly the job takes A LONG time and if it is anything more than an oil change, it's not done properly. I have had my 2012 my last 4 vehicles. Consistantly the job takes A LONG time and if it is anything more than an oil change, it's not done properly. I have had my 2012 Ram in the shop at least 5 times for a low tire light that will come on, sometimes flashing, sometimes solid sometimes for 10 miles sometimes for several days. Nobody can fix it. I brought my wife's T&C in with screaching brakes. After 60 minutes I was told it wasn't the brakes, it needed a 4 wheel allignment. Another 70 minutes later they told me it needed brakes. VERY frustrated, I looked Mr. Audette up. He told me that there is nothing he can do but when I ever come back, please look him up, he's always there. Two weeks later, I had my Ram back in for that same light, They didn't write anything up but brought my truck back 45 min later and said it was my pressure. When I drove off THE LIGHT WAS STILL ON. I came back to look Mr. Audette up. His office was dark. I spoke with the ladies in the next office and they said He's not here right now. (10:30 Monday AM)I slipped a note under his door and asked him to call me. Still Waiting. I have not used ANY of my so called two years maintanece package because I don't think that 90 minutes is reasonable for an oil change. My wife will not go back to your service department because for 1 they treat her likes shes an idiot and two, they charged her on one visit for worked that was not completed. When she called them, she was told that an $80 credit would be placed on her account. When I returned, with her Van, for service, nobody could retrieve that information. My sales person, Mike Shadlich, is a great person but I'm sorry, it looks like my next set of new vehicles will not be purchased at Bill Bryon.. More

We purchased a new GEM vehicle. Artie was just fine, but Dick Gallop really made this happen!! The vehicle was late, but the service after it arrived was terrific. Dick Gallop really made this happen!! The vehicle was late, but the service after it arrived was terrific. More

BEST SALESMAN EVER HAD! I HAVE BOUGHT ALOT OF CARS AND JOE AND THE DEALERSHIP ARE FAR SUPERIOR. I WILL RETURN FOR NEXT CAR AFTER DRIVING FROM WINTER HAVEN FOR THE DEAL. THANKS JOE! JOE AND THE DEALERSHIP ARE FAR SUPERIOR. I WILL RETURN FOR NEXT CAR AFTER DRIVING FROM WINTER HAVEN FOR THE DEAL. THANKS JOE! More

bought @ this dealer before, only question , why must you always go thru sales mgr, to come up with a deal, would be easier to give more authority to a select few of sales personnal. Less wasted time finishi always go thru sales mgr, to come up with a deal, would be easier to give more authority to a select few of sales personnal. Less wasted time finishing the deal!!!! Or maybe you don't trust the people you hired!!!! More

I have never used the customer service. Just bought the car and had no service. Salesman were friendly but not overfriendly. The sales manager was a JERK and caused the salesman to almost not get his sale car and had no service. Salesman were friendly but not overfriendly. The sales manager was a JERK and caused the salesman to almost not get his sale and acted like I was stupid and degraded me. I left the dealership! I was contacted the next day telling me that the dealership would take my offer, I then counter offered $300.00 LESS and they took that offfer. Sorry about your luck but don't expect me back, as for the recommendation of your dealership it is not going to happen . Danniel Conway More

I have been amazed by my experience with Bill Bryan Chrysler. I came in because a friend had a good experience, but nothing like the one I had. Art really listened to what I was saying. (Not like at Chrysler. I came in because a friend had a good experience, but nothing like the one I had. Art really listened to what I was saying. (Not like at other dealerships) He asked what I was looking for, how I used my present vehicle, what differences I wanted from my current vehicle to a newer one. When we found my car he worked diligently to make the price work for me. He has followed up with me since the sale and is always friendly when I come in for service. Thank you. More

My cousin had bought several vehicles from and recommended Bill Bryan CJD when I was looking to buy a new Jeep Wrangler Unlimited, I had been to another dealer, and they had not offered me enoug recommended Bill Bryan CJD when I was looking to buy a new Jeep Wrangler Unlimited, I had been to another dealer, and they had not offered me enough on my trade in. Paul Gutterman and and Bill Victorelli were very helpful and courteous in helping me find the perfect Jeep and price for me. i would highly recommend Bill Bryan CJD and Paul Gutterman and Bill Victorelli to family and friends. More

Having purchased a new Ram one year ago from Joe, it was with pleasure I introduced a friend on my recent service visit who is in the market for a new vehicle. Solid dealership and great personnel. with pleasure I introduced a friend on my recent service visit who is in the market for a new vehicle. Solid dealership and great personnel. More