CDJR of Leesburg

I have been to this service department several times with my last 4 vehicles. Consistantly the job takes A LONG time and if it is anything more than an oil change, it's not done properly. I have had my 2012 my last 4 vehicles. Consistantly the job takes A LONG time and if it is anything more than an oil change, it's not done properly. I have had my 2012 Ram in the shop at least 5 times for a low tire light that will come on, sometimes flashing, sometimes solid sometimes for 10 miles sometimes for several days. Nobody can fix it. I brought my wife's T&C in with screaching brakes. After 60 minutes I was told it wasn't the brakes, it needed a 4 wheel allignment. Another 70 minutes later they told me it needed brakes. VERY frustrated, I looked Mr. Audette up. He told me that there is nothing he can do but when I ever come back, please look him up, he's always there. Two weeks later, I had my Ram back in for that same light, They didn't write anything up but brought my truck back 45 min later and said it was my pressure. When I drove off THE LIGHT WAS STILL ON. I came back to look Mr. Audette up. His office was dark. I spoke with the ladies in the next office and they said He's not here right now. (10:30 Monday AM)I slipped a note under his door and asked him to call me. Still Waiting. I have not used ANY of my so called two years maintanece package because I don't think that 90 minutes is reasonable for an oil change. My wife will not go back to your service department because for 1 they treat her likes shes an idiot and two, they charged her on one visit for worked that was not completed. When she called them, she was told that an $80 credit would be placed on her account. When I returned, with her Van, for service, nobody could retrieve that information. My sales person, Mike Shadlich, is a great person but I'm sorry, it looks like my next set of new vehicles will not be purchased at Bill Bryon.. More

We have had nothing but good experiences with Joe and the dealership! Kristen in service has gone way over our expectations on more than one occasion! We definitely recommend everyone! dealership! Kristen in service has gone way over our expectations on more than one occasion! We definitely recommend everyone! More

I have never used the customer service. Just bought the car and had no service. Salesman were friendly but not overfriendly. The sales manager was a JERK and caused the salesman to almost not get his sale car and had no service. Salesman were friendly but not overfriendly. The sales manager was a JERK and caused the salesman to almost not get his sale and acted like I was stupid and degraded me. I left the dealership! I was contacted the next day telling me that the dealership would take my offer, I then counter offered $300.00 LESS and they took that offfer. Sorry about your luck but don't expect me back, as for the recommendation of your dealership it is not going to happen . Danniel Conway More

I have been a customer of this dealer since moving to The Villages nine years ago. We went into the dealer this week to look for a good used Dodge Grand Caravan. When we arrived, we found Rob Storz stan Villages nine years ago. We went into the dealer this week to look for a good used Dodge Grand Caravan. When we arrived, we found Rob Storz standing outside even though it was extremely windy that afternoon. We soon found that he was there because he wanted to be of service and he wanted to be our salesman. He answered all of our questions and quickly presented us with a 2009 red Dodge Grand Caravan with low mileage. We quickly made a decision that this was the one. Rob was an excellent representative of the company and I would recommend him to any of my friends who are looking for a new or used car. Don List The Villages, Florida More

Very friendly group of people. Always helpful. Willing to listen. Offered solutions to problems and got issued covered. Bought 2 car here and have had a pleasant experience. to listen. Offered solutions to problems and got issued covered. Bought 2 car here and have had a pleasant experience. More

I cannot prise Joe enough. My husband is very sick with cancer and we had to get another car with a lower payment. Joe was very caring and patient and helped us to get into another vehicle. He did everyt cancer and we had to get another car with a lower payment. Joe was very caring and patient and helped us to get into another vehicle. He did everything he possible could to help us. I wouldn't have believed that a dealership would go out of their way to someone as Bill Bryant did. All I can say is thank you very much for everyone's help. We very much appriciate everything you did. More

I have bought many cars in my life. This was the most enjoyable purchase of any car. I also was impressed buy the jeep upgrades. thank you Mike Fornataro enjoyable purchase of any car. I also was impressed buy the jeep upgrades. thank you Mike Fornataro More

Received a flier from your dealership the other week and decided to go see what you had to offer.I was glad to get up front answers on your prices. There was no BULL about the base price verses the flier pr decided to go see what you had to offer.I was glad to get up front answers on your prices. There was no BULL about the base price verses the flier price...Even though I wasn,t able to finance the 1st car I liked.. Mike Did his job and found the car I wanted..Ford Dealership in Leesburg could take some lessons from him... More

My Sister abd I were look to replace a 2007 HHR. We saw an advertisement for Bill Bryan and used cars. Being retired we have a small budget and need a big car. Dewitt saw us and from that point it was a an advertisement for Bill Bryan and used cars. Being retired we have a small budget and need a big car. Dewitt saw us and from that point it was a pleasure. We thought we would be look for sometime. Thanks to Dewitt Raley it was done in one day. Thank you Dewitt. More