CDJR of Leesburg - Service Center

Quick, friendly service and always a good experience in a comfortable environment. Free coffee is always a bonus! comfortable environment. Free coffee is always a bonus! More

Very pleasant staff and they seem to want to help. They kept me informed every step of the way. They kept me informed every step of the way. More

Very professional service. From the time I arrived was very pleasant time. Mr Jose was my point of contact he kept informed of the service, provided me with transportation to g From the time I arrived was very pleasant time. Mr Jose was my point of contact he kept informed of the service, provided me with transportation to get home and back to the dealer. I will continue to recommend the dealer for service. Thanks you Mr Jose. More

Service advisor was good. Service was efficient. He recommended a new battery which I declined as I thought $451 was too high. I went to Auto Zone later and they confirmed bat Service was efficient. He recommended a new battery which I declined as I thought $451 was too high. I went to Auto Zone later and they confirmed battery needed to be replaced. Cost was $248 installed. More

Blaine is my go to guy. Whenever I bring the car in for service, Blaine always addresses any concerns or questions I might have. Whenever I bring the car in for service, Blaine always addresses any concerns or questions I might have. More

I am so impressed with the business practices improvements that have occurred at this dealership!!! The most impressive of all is the addition of technician videos going over all the items that improvements that have occurred at this dealership!!! The most impressive of all is the addition of technician videos going over all the items that need to be serviced in my vehicle. ABSOLUTELY BRILLIANT addition and a process improvement that I'm sure requires more time and resources to get going, but in my opinion, truly worth every bit of effort this has been. From check-in to pick-up, every interface was a 10 out-of-10. More

Zoie was an excellent representative. She is friendly, professional and communicated everything that I needed to know about my vehicle. She is friendly, professional and communicated everything that I needed to know about my vehicle. More

Everyone was very friendly, however, there is very poor communication between the departments. I was told to bring my vehicle in on a certain day and then there was no record of it and the part was not ord communication between the departments. I was told to bring my vehicle in on a certain day and then there was no record of it and the part was not ordered. Then was told they ordered the part but no one informed service that it was in so I had to wait another day to get my car. I thought I was taking the car in for 1 day and it ended up being there for 4 days. More

Express service was fast, updated me with a video of the work being performed. I set up an appointment to check out a banging in trans or rear differential but I called to reschedule was told someone would work being performed. I set up an appointment to check out a banging in trans or rear differential but I called to reschedule was told someone would get back to me. But nobody did. More

As always, the staff was polite, informative and prompt. I’m always pleased with the service I receive here. I’m always pleased with the service I receive here. More